Support Worker

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

- The Salvation Army Australia’s Homelessness Stream provides high quality, person-centred services to people at risk, and or experiencing homelessness. We support all cohorts in case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

We are currently seeking a full -time values-driven Support Worker to provide assistance to men and women who are homeless (or are at risk of homelessness). You will champion in rendering various support which provides stable, secure, safe and transitional accommodation.

You will successfully
- Provide consistent support with Homelessness and The Salvation Army standards and protocols.
- Direct accommodation information, emergency relief, mediation, referral and advocacy to all those requiring assistance.
- Assist with service delivery in daily planning, advocacy, communication and transport as required by the service.
- Maintain a visible presence in the building during shifts which requires regular walks around the building, reporting any negative feedback to management or senior on shift.
- Maintain a positive and safe working environment and actively participate in building an inclusive environment for all.
- Ensure all communication paths are clear and concise in keeping with client privacy and confidentiality.
- Report all incidents, near misses, equipment repair requirements and illnesses to the Front of House Team Leader or via Solvsafety.
- Participate in risk assessments and maintenance of areas and report safety concerns to the Front of House Team Leader or via Solvsafety.

You will have
- Certificate IV in Community Services.
- Previous experience in Homelessness or Human Services sector.
- A willingness to undergo a National Police check

What we offer
- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members
- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_