Service and Program Officer

Division: Corrective Services NSW
- Location: Cessnock, NSW, AU, 2325
- Req ID: 71239

**Services and Programs Officer (Identified Role)**

**Clerk Grade 5/6**

**Locations -**Hunter Correctional Centre

**Employment Type -** Ongoing opportunity

**Salary -**Clerk Grade 5/6 (starting at $97,027.00 plus Environmental Allowance superannuation + leave loading)
- This position is open to Australian Aboriginal and Torres Strait Islander people_

**Empower Change at Hunter Correctional Centre**

Looking to make a difference in people’s lives while working in a dynamic and collaborative environment? As a Services and Programs Officer (SAPO) at Hunter Correctional Centre, you’ll help individuals rebuild their lives and create safer communities.

We are passionate about diversity and inclusion. Aboriginal and Torres Strait Islander applicants are encouraged to apply, with your cultural insight and lived experiences playing a key role in driving meaningful outcomes.

**Your role**

As a Services and Programs Officer, you will:

- Lead the delivery of group-based programs that address the underlying causes of offending.
- Provide tailored support through assessments, case planning, and pre-release preparation.
- Collaborate with individuals under supervision, families, and external agencies to build pathways for reintegration and success.
- Resolve critical situations with expertise and care, offering guidance and referrals where needed.
- Maintain accurate records and reports, ensuring high-quality service delivery.

This is your chance to play a pivotal role in creating lasting, positive change for individuals and communities.

**What you’ll do**

In this role, you will:

- Facilitate group-based programs to reduce reoffending.
- Provide tailored case management, assessments, and support.
- Assist with pre-release planning to ensure smooth community reintegration.
- Collaborate with families and external agencies to promote offender well-being.
- Handle critical situations with professionalism and provide referrals where needed.

**What we’re looking for**

We seek a motivated professional who:

- Understands the unique challenges faced by Aboriginal offenders in the justice system.
- Has expertise in assessment, case management, and intervention for complex behaviours.
- Can confidently lead group and individual sessions, even in challenging environments.
- Demonstrates integrity, resilience, and cultural awareness in all interactions.
- Is committed to completing the Certificate IV in Correctional Practice.

**Essential Requirements**
- Tertiary qualifications in social work, psychology, mental health, or related fields (or equivalent experience).
- Certificate IV in Correctional Practice (or ability to complete through our training).
- Driver’s licence and willingness to travel throughout NSW.
- Australian or New Zealand citizenship or permanent residency for ongoing roles.

Download the role description.

**Why Choose Hunter Correctional Centre?**

Hunter Correctional Centre offers a unique environment focused on rehabilitation and community safety. Here, you’ll find:

- Supportive Teamwork: A culture of collaboration with colleagues who share your vision.
- Cutting-Edge Facilities: Access to state-of-the-art correctional practices.
- Career Development: Training opportunities, including a Certificate IV in Correctional Practice.
- Impactful Work: Directly contribute to breaking cycles of reoffending and building stronger communities.

**Job Notes: Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.**

**Are you ready to join us?**

As an Identified role, this opportunity is open to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people only.

Where a position is identified, an applicant’s race is a genuine occupational qualification under the exception in Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to your profile to be considered for the role as follows. **Either will be accepted**:

- Confirmation of Aboriginality form

or
- Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

- is of Aboriginal and/or Torres Strait Islander descent, and identifies as an Aboriginal and/or Torres Strait Islander person, and is accepted as a such by the Aboriginal and/or Torres Strait Islander community.**Applications close**Sunday 2nd February 2025 at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, wom