Team Leader, Registration Services

7 days ago

Melbourne City Centre, Australia Department of Transport Full time

Annual Salary Range: VRO3 $72,762 - $88,527 per annum plus superannuation
- Tenure: Ongoing
- Employment Type: Full Time
- Usual Work Location: Melbourne CBD (flexibility may be available)

About the Team
The Operations Service Delivery Support team, manage high-volume, back-office registration services, payment errors and business client transactions, as well as customer complaints. The team supports all front line customer channels, including the Customer Service Centres, Contact Centre, digital channel and the agency network.
About the Opportunity
Working in our Service Delivery Support business, the Team Leader - Registration Services leads a high transactional touch-point team to provide registration services and other back office related functions for the delivery of services, to the Victorian public. The role is fast paced, requiring both attention to detail and the ability to investigate and analyse issues as they arise. It supports 8 permanent staff members, who complete over 1 million transactions per year.
About You
- Encourage and support team members to think creatively in order to build innovation and achievement focused culture.
- Ability to build rapport and trust with team members to create a cooperative team environment
- Uses conceptual and analytical skills to develop solutions, but seeks advice when needs to, to ensure actions are appropriate to situation
- Exercise professional judgement to respond to customers in a timely, courteous and efficient manner

Culture
To attract, retain and develop talented people, we provide genuine flexibility, a culture that supports people to be their best and on top of that - great opportunities for career development. We embrace diversity and inclusion and are proud our workforce reflects the community we serve.

**What we offer**:

- Competitive salary and benefits.
- Supportive, diverse, and inclusive work environment.
- Oppornities for professional and personal development
- Flexible working arrangements and family friendly practices.
- More information is available in the attached Position Description.

How to Apply

  • Team Leader, Registration Services

    7 days ago

    Melbourne, Australia VicRoads Full time

    Location: Melbourne | CBD Job type: Full time Organisation: VicRoads **Salary**: $72,762 - $88,527 Occupation: Customer Service/Call Centre Reference: VG/VR/RAL/1652687 VicRoads is responsible for licensing approximately five million drivers in Victoria, and registering more than six million cars, motorcycles, heavy vehicles, and trailers for the...

  • Sample Registration Team Leader

    7 days ago

    Melbourne, Victoria, Australia Mérieux Nutrisciences Full time

    **Full Time Sample Registration Team Leader**(Food Technologist)GMP) requirements, as well as GLP and GMP standards.Salary range of $74,000 to $85,000 + super for this full-time position, 38 hours per week.**Task and Responsibilities**:Reporting to the Microbiology Laboratory Manager, you will be responsible for overseeing the process of receiving,...

  • Registration Support Officer

    11 hours ago

    Melbourne City Centre, Australia Department of Families, Fairness and Housing Full time

    THE ROLE As the Registration Support Officer, you will be part of a team that is responsible for legislative requirements and issues relating to the registration of organisations regulated under the Social Services Regulation Act 2021. Registration Support Officers provide a point of contact for key stakeholders from a diverse range of organisations,...

  • Registrations Support Officer

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Utilise your Civil Engineering experience in a customer service position **Your new company** Supporting 95,000 members worldwide, and playing an integral part in the Australian Civil Engineering sector, this membership body supports the world by ensuring we not only have the engineering capacity to support the future infrastructure but regulating the...

  • License & Registration Officer

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Customer Service | CBD location | Full-time Temp/Ongoing contract | MULTIPLE VACANCIES | ASAP start **Your new company** This well renowned public service organisation provides a vital service to Victorian residents and road users. Due to a significant increase in customer enquiries, they are currently seeking multiple customer service professionals to join...

  • Team Leader, Early Resolution Team

    2 weeks ago

    Melbourne City Centre, Australia Department of Health Full time

    **About the role**: Team leaders provide professional advice and direction regarding the resolution of a broad range of complex and sensitive matters in relation to the regulation of registered health practitioners. In general, Team leaders lead, motivate and support a small team to ensure we meet our performance standards within our Service Charter. Team...

  • Team Leader People Advisory Services

    1 week ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    About Us Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • Team Leader

    2 weeks ago

    Melbourne, Australia Victorian Government Full time

    **Overview**: **Work Type**:Ongoing - Full-time **Salary**: $92,600 - $105,064 **Grade**:VIT4 **Occupation**:Customer service **Location**:Melbourne - CBD and Inner Metro suburbs **Reference**:VG/6005 The Victorian Institute of Teaching (VIT) is an independent statutory authority, whose primary function is to regulate members of the teaching...

  • High-Volume Registration Services Team Lead

    6 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $72,762 - $88,727

    Job TitleRegistration Services Team LeaderAbout the RoleThis is a fantastic opportunity to lead a high-volume team providing registration services and other back-office functions.The role requires attention to detail, investigation skills, and analysis of issues as they arise, supporting 8 permanent staff members who complete over 1 million transactions per...

  • Team Leader

    2 weeks ago

    Melbourne City Centre, Australia Department of Transport Full time

    Team Leader, Eastern Metro 1 **Salary Range**: $72,762 to $88,527 per annum plus Superannuation Tenure: Ongoing Employment Type: Full Time Usual Work Location: Carlton **About the Business Area**: Numbering over 800 staff, our Registration and Licensing (R&L) division significantly contributes to ensuring Victorians are safe on our roads by providing...