Team Leader, Member Services
7 days ago
**Team Leader, Member Services**
- Department of Parliamentary Services
- Ongoing, full time role
- PoV 5 - $106,534 - $128,897 base salary range
- A new Parliamentary Officer Enterprise Agreement is being negotiated. It is anticipated that the salary range for this role will increase potentially to $109,730 to $132,764.
**About the role**
As the Team Leader, Member Services you will oversee a small team that is responsible for providing advice to Members in relation to each of their Electorate Office and Communications Budgets and take accountability as a delegate for compliance checking of all claims.
Key responsibilities include:
- Coordinate the Member Services Team to ensure the relevant Officer's compliance obligations with respect to Member's use of and reporting against their Electorate Office and Communications Budget (EO&C Budget) meet the requirements of the _Parliamentary Salaries and Superannuation Act 1968_.
- Provide authoritative and accurate advice to Members of Parliament and key stakeholders on matters relating to Members' EO&C Budgets.
- Provide high level customer support to Members of Parliament and electorate officers by acting as a point of contact for support in relation to all other DPS services
**About you**
If you have experience in grant writing or managing compliance, this role could be an excellent fit for you.
You will ideally also have experience in managing, developing and mentoring a team, alongside:
- Well-developed interpersonal and communication skills
- Well-developed research and writing skills, and a demonstrated ability to prepare timely, clear and concise written reports
- Demonstrated administrative, organisational and time management skills
**Why join us?**
We offer hybrid work and are working in the office three days per week to capitalise on our collaborative working environment.
The nature and scope of flexible options available will depend on the nature of the position. You are encouraged to discuss flexible arrangements with the hiring manager during the recruitment process.
Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career at Parliament visit our website.
**How to apply**
**The process from here**
**Accessibility**
**Privacy Collection Notice**
The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. We handle personal information in accordance with the _Privacy and Data Protection Act 2014 (Vic)_ (PDP Act) and other relevant legislation.
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