Head of Operational Risk

**Company Description**
Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

**Closing date: 25th July 2025**

Please note Rest does not accept speculative resumes from recruitment agencies
- Join our Finance & Investment Operations leadership team
- Senior role in Line 1
- Sydney or Melbourne

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role will be to lead our first line risk function for the Finance and Investment Operations Division, developing, implementing, maintaining and monitoring the Rest Risk Management Framework in relation to the operations of the Division. You will identify and monitor business risks and work with the business teams to ensure that those risks are appropriately mitigated. You will also monitor the Division’s compliance with its legal and regulatory obligations and industry standards, demonstrating and embodying a sound risk culture.
- Provide strategic process and thought leadership on proactive risk management strategies
- Lead the oversight and optimisation of operational compliance.
- Develop and maintain mechanisms to identify, monitor and report on material risks of the Finance and Investment Operations function
- Develop, prepare and co-ordinate (as appropriate) regular risk and compliance reporting to support delivery of business outcomes
- Promote risk culture across the Finance and Investment Operations Division and promote its continuous improvement.
- Ensure a sound control environment is maintained as part of the day-to-day business activities.
- Ensure a comprehensive and strategic approach to the Division’s operational risk management framework
- Work with the Finance and Investment Operations business teams, to support the identification of risks and the design and implementation of mitigating controls.
- Perform control self-assessment
- Work with the Finance and Investment Operations business teams, to undertake activities to ensure policies and procedures are appropriately embedded into business operations.
- Ensure regulatory change initiatives within the Finance and Investment Operations Division are appropriately implemented, monitored and reported.
- Proactively manage and support Finance and Investment Operations divisional teams to ensure required remedial actions arising from incidents and breaches are completed
- Complete end to end processing of all raised incidents
- Support the governance of projects and change initiatives and management of risks arising from these activities within the Finance and Investment Operations division.
- Lead the identification, documentation, and ongoing maintenance of legislative and regulatory obligations applicable to the Finance and Investment Operations team and ensure business process and controls are implemented to support compliance.
- Work with the Finance and Investment Operations teams, to ensure that appropriate arrangements are in place to govern and monitor material outsourced service providers.
- In collaboration with business teams, improve the operational resilience of Finance and Investment Operations business unit processes
- Meaningfully contribute as part of the leadership team of the function.
- Lead the First Line of Defence Risk/Incidents Forum.
- Lead the Finance and Investment Operations business continuity and disaster recovery readiness.
- Supporting the CFO with FAR reasonable steps

**Qualifications**
- Tertiary qualification in accounting, law, economics, business or equivalent
- (desirable) Membership of a professional body such as the Risk Management Institute of Australia or the GRC Institute
- Senior experience in risk and compliance management in the financial services industry (ideally superannuation and/or investment management)
- Thorough understanding and experience of developing, implementing and reporting on risk and compliance management; tools, techniques and leading practice methodologies
- Experience with Finance, Investment and Superannuation operations
- Demonstrated ‘commercial’ approach to risk management
- Experience presenting to Boards or Board sub-committees

**Additional Information**
Our benefits have been designed so you can tailor your experience with us and include:

- Personal and professional development opportunities
- ** Hybrid working**:

- Purchase leave scheme and gender neutral 16 weeks paid parental leave
- Super Contribution Continuation for 12 Mon