Learning Coordinator, Auds Aces L&td

1 week ago

Chullora, Australia Amazon Commercial Services Pty Ltd Full time

**DESCRIPTION**:
The AU Delivery Services Learning team is looking for a Learning Coordinator to join our team in Chullora, NSW.

The position will be responsible for deploying and executing learning & training Delivery Services plans to support Delivery Station/Fulfillment Centre execution, aligned with Learning & Development strategy. This role will be focused on training execution with current and new Associates, liaising with critical stakeholders, with a focus on improving operational metrics by standardising process execution.

Key job responsibilities
- Develop, assess, track, and facilitate training related programs for new and current entry level employees.
- Work closely with stakeholders and relevant team members for preparation and coordination of training events based on site/regional needs.
- Build trust with peer(s) across the AU Delivery Services team and collaborates on regional learning projects.
- Serve as a Subject Matter Expert (SME) for onboarding; coordinating all training needs.
- Facilitate certified job and compliance training including ongoing audits, badge creation, data entry and retrains.
- Travel between local Delivery Services sites to provide maximum coverage in the region.
- Maintain, prepare and distribute data on key metrics for their delivery station/region.
- Monitor adherence to standard work and quality and coach associates accordingly.
- Ensure area readiness and area organisation for all Learning Experience areas to ensure they are prepared to support all onsite training activities.
- Escalate any barriers to Learning Manager or appropriate escalation point.
- Collaborate and support the wider Delivery Services Learning Team.

**BASIC QUALIFICATIONS**:

- Experience in warehouse operations
- Demonstrated experience in planning, performance metrics and process improvement
- Proficiency in learning management systems, maintaining training documentation and compliance records
- Ability to travel between Delivery Services sites as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

**PREFERRED QUALIFICATIONS**:

- Experience in operational training within logistics or service industries
- Demonstrated experience developing and facilitating training programs
- Experience in data analysis

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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