Customer Service Officer

5 days ago


Melbourne City Centre, Australia HAYS Full time

Located in Port Melbourne | Temp Position | Potential to go perm

**Your new company**

**Your new role**

Key Duties & Responsibilities will include
- Logging new customer enquiries in the SMS
- Ensuring SMS is managed effectively and efficiently
- Record feedback from customers to further improve the customer services
- Identify and escalate issues
- Use of SAP

**What you'll need to succeed**
- Prior contact centre experience preferably in a technical environment
- Great Customer Service skills
- Microsoft Office skills (Excel & Outlook)
- Knowledge/experience with SalesForce and simPRO is preferred.

**What you'll get in return**
This temp opportunity with potential to go perm, working with fantastic team, located in Port Melbourne with free car parking. No weekend work and working 08:30-16:00 Monday-Friday.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2685147



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