General Manager

**We Put the World on Vacation**

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**GO WHERE OPPORTUNITY IS EVERYWHERE.**

Discover a career fuelled by possibility at Travel + Leisure Co. wherever you want to take your career, let’s get there together.

If you are passionate about creating exceptional experiences for both your guests and staff, join our Shoal Bay team as the **General Manager** today

**How You'll Shine**

This is a hands on position ideal for a hospitality professional, who has proven operational knowledge and experience as well as the ability to effectively interact with and service guests. Industry experience or exposure to Vacation Ownership would be highly regarded but not essential.

The General Manager is responsible for the daily operational success of the resort and interacts with Club Wyndham Owners, guests, apartment owners, all resort departments, vendors, the community and the corporate office.

**How You’ll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
- Subsidised private health cover*
- Birthday Leave

**What You'll Bring**

To be successful in this role, you will be:

- You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
- Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
- Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions, revenue and yield management.
- Ability to build strong relationships with key internal and external stakeholders including Body Corporate
- Proven experience in driving and achieving top line revenue and bottom line results
- Eye for detail and an analytical mind
- Ability to develop a budget and make sound decisions to ensure the hotel operates efficiently
- Experience in the Sales and Marketing of accommodation
- Strong Revenue Management skills
- Effective leadership, organisational and interpersonal communication skills
- An open door policy with the ability to train, coach, counsel and develop employees
- Ability to hold Resident Letting Agent licence

**Where You'll Begin Your Journey**

Club Wyndham Shoal Bay is the ultimate beachfront resort perfect for romantic escapes, family holidays, pamper weekends, beach getaways, weddings, special events and meetings and business. Shoal Bay lays by the entrance to Port Stephens, overlooking the white sands and the magnificent volcanic Tomaree headlands.

**Where Memories Start with You**

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.