Administration Support Officer- Outpatients
2 weeks ago
**About the role
The role of Outpatients Administration Support Officer is to provide effective service delivery and patient focused support in accordance with West Moreton Hospital Health purposes and objectives, responding to general customer inquiries and providing timely and accurate information and assistance to clients and staff as outlined below.
Some of the key responsibilities of the role are:
Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds.
Grow and engage with new programs and processes adopted within the health service, with an openminded and willingness to learn.
Ensure prospective patients are placed on a respective waiting list, booked within time frames indicated and maintain lists by ensuring accurate and complete additions, amendments, ongoing verification and appropriate delegations.
Utilise systems to register and update all patient demographic information, Medicare details and referral details to ensure data integrity and patient confidentiality are maintained according to approved policies, guidelines and workplace instructions.
Organise patient appointments including arrival of patients, booking appointments, management of cancellation/rescheduling of clinics, managing wait lists and coordinating appointments with other services. Ensuring any transportation and follow up appointments are arranged.
Attend compulsory meetings and training and disseminate information within the area.
About you
Have strong communication skills and ability to work in a team environment and autonomously when
Ability to prioritise and meet
Positive and effective customer
Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.
Mandatory Requirements:
Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link
**Benefits**:
17.5% annual leave loading (Additional allowances/entitlements may apply)
12.75 % employer contribution to superannuation
Professional development
Salary sacrificing options
Wellness programs
Employee Assistance Service (EAS).
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.
-
Administration Officer
7 days ago
West Ipswich, Australia Queensland Health Full timeAbout the role The primary purpose of this role is to provide a high level of administration support and customer service for the rural hospital. **Some of the key responsibilities of the role are**: - Register patient data onto relevant electronic databases and ensure patient data is updated in a timely and accurate manner. - Actively support the use of...
-
Administration Support Officer
1 week ago
West Ipswich, Australia Queensland Health Full timeAbout the role The Administration Support Officer, is responsible for providing, developing and maintaining an efficient, effective, ethical and confidential administrative and secretarial support service to the Nursing Director and the Clinical Director within Prison Health Services. This position operates with a high degree of independence in performing...
-
Administrative Officer
2 weeks ago
West Ipswich, Australia Queensland Government Full time**The Administrative Officer will deliver efficient and effective administrative and clerical support for the centre and supports the centre's day to day operations. This position is required to work as part of an overall administration support team for the centre. In this role you will: Provide administrative functions and confidential administrative...
-
Administrative Officer
1 week ago
West Ipswich, Australia Queensland Government Full time**In this role you will: *Provide administrative functions and confidential administrative support for the office including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings *Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and...
-
Administrative Officer
4 days ago
West Ipswich, Australia Queensland Corrective Services Full time**In this role you will**: - Provide administrative functions and confidential administrative support for the centre including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings - Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and...
-
Administration Support Officer
2 weeks ago
West Ipswich, Australia Queensland Health Full timeAbout West Moreton Health West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services,...
-
West Ipswich, Australia Queensland Government Full time**About the role The role of Administration Officer is to provide administrative support to the Nursing Support Service within Prison and Youth Detention Health Services (PYDHS). This role is responsible for providing, developing, and maintaining an efficient, effective, and confidential administrative support service, operating with a high degree of...
-
Administration Officer Casual
1 week ago
West Ipswich, Australia Queensland Health Full timeAbout the role The role of Administration Officer, provides administration backfill relief across Prison Health Services in the following roles: - AO3 Administration Officers (Correctional Centres) - required to respond to enquiries and provide timely and accurate information and assistance to staff, clients and visitors to facilitate effective service...
-
Administration Officer Custodial
1 week ago
West Ipswich, Australia Queensland Government Full time**To provide administration support role to their supervisor such as the General Manager, Industries, Offender Development.. The administration functions include, but are not limited to; court videoconferencing, centre personal and professional visits, accounts payable, trust accounts, site administration, industries, offender development and General Manager...
-
Administration & Operations Support Officer
1 week ago
Ipswich, Australia Strive Community Care Full time**Introduction**: ABOUT US **Description**: ABOUT THE ROLE We are now seeking an Administration & Operations Support Officer, responsible for the smooth running of the Head office and administrative tasks that support day-to-day operations. The position is full-time working out of our Head Office in Seventeen Mile Rocks. **Duties of the successful...
