Capability Consultant

**Req ID**: 74374
**Department**: T&C Business Partnering Australia Retail
**Division**: Talent & Culture
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Help build future-focused people capabilities
Utilise your strong stakeholder engagement and end-to-end capability consulting experience
Design, develop, test and iterate engaging capability solutions that demonstrate tangible impact across Australia Retail
About the Role
As a Capability Consultant in the Australia Retail T&C team, you will play a key role in helping to build future-focused people capabilities across Australia Retail. In partnership with the enterprise Strategic Capability team, divisional capability teams and business stakeholders, you will craft blended solutions to build capabilities at pace. Key audience segments and focus areas include - foundational skills for everyone, people and transformation skills for leaders, and targeted skills for specialist segments such as Delivery Execution, Product and Proposition Management and Data
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: 12 months Fixed-Term contract
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Work Hours**: Full-time, 40hrs/week
What will your day look like?
**The role is accountable for**:
equip our leaders to deliver people fundamentals well and lead through transformation; and
empower our people to build the future-focused capabilities required for success at ANZ and more broadly.
Partnering with the enterprise Strategic Capability team, capability colleagues within and outside of Retail, and key business stakeholders to ensure that priority segment capability solutions for segments such as Delivery Execution and Product & Proposition Management are fit-for-purpose and impactful on Australia Retail’s capability requirements.
Designing impactful capability experiences, underpinned by sound pedagogical principles, and human-centred design principles leveraging existing ANZ-approved tools and platforms.
Developing strategies for measurement and evaluation of capability interventions in line with ANZ’s measurement framework, and aligned to the Retail divisions specific objectives
Developing and maintaining documentation for solution design, project management, evaluation, and review.
Designing and executing of culture interventions, particularly where pertinent to the prioritised segments.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Extensive experience in the discovery, design, build, implementation and measurement of capability interventions using a variety of tools and techniques.
Experience in leading, designing and developing engaging blended learning experiences that measurably add value to the business
Demonstrated ability to think differently and with an outside-in perspective about how people engage with learning at ANZ, with a strong interest in experimenting with different learning approaches at pace and with care.
Extensive stakeholder management, collaboration and relationship building expertise.
Ability to manage multiple pieces of work simultaneously in pursuit of a shared goal.
Broader organisational development / culture experience will be highly regarded.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if youhave most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
06/09/2024, 11.59pm, (Melbourne Australia)