Product and Offering Manager

At KONE, you'll find innovation that goes somewhere

We see a future of smart and sustainable cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

The future of work is flexibility

) for more information on KONE's approach to flexible work.

Our work will take you in different directions.

KONE has an exciting opportunity for an exceptional Product & Offering Manager in our Service & Modernisation Business to join our team in Mascot, Sydney.

He/She will develop and implement a strategy based on customer, business and global release understanding to ensure competitiveness in the market.

He/She support the Sales Consultants in prospecting, tendering and negotiations with specific knowledge. This role is responsible for profitable sales growth and the improvement of sales processes and activities. Additionally, he/she collaborates with the Global team to further develop the offering and sales activities.
- What will you be doing?_
- Offering management
- Manage the local solution offering, scope and roadmap aligned with Global and Asia-Pacific releases for our Service and Modernisation Businesses
- Participates in sales target setting, price setting and identification of new target markets & customers
- Prepare Business Cases for new market initiatives and offerings based on market assessment
- Ensure Business processes are in place to support new initiatives and releases
- Maintains product data, sales and tendering tools and pricing guidelines, implements new releases
- Participate in the global product offer management reviews including input for new Offerings
- Manages implementation, ramp-up and ramp-downs products and releases
- Transfers information and knowledge of his/her offering range between KONE product specialists and his/her FL

Customer Relationship Management & Sales
- Leads rollout of KONE Way sales training for offering and solutions.
- Develops marketing activities and campaigns with the support of the Marketing Team
- Supports in defining/communicating the benefits and value to customers of KONE Solutions in different market segments
- Creates support material for Sales Managers and Salespersons in defining, specifying, and selling KONE solutions
- Participates in customer meetings and events
- Are you the one?_
- Customer relationship management skills, experience within the broad business market and understanding customer needs
- Degree qualification in engineering, marketing, or business desired
- 5+ years’ experience in a similar role of Product offerings and Solutions with an understanding of developing and executing go to market strategies
- Detailed knowledge of product life-cycle management and methodology plus tools in general
- Technical knowledge of maintenance and modernisation methods in the elevator industry (or similar) desired but not essential
- Strategic thinker with strong analytical capabilities
- Interested in contributing to thought leadership topics around sustainability and digital technology
- Proactive approach with the ability to collaborate and communicate effectively with key stakeholders across all levels
- Advanced proficiency in Microsoft Office, Excel and Word, PowerPoint with strong and confident presentation skills
- What do we offer?_
- Great benefits and remuneration - Base + car allowance+ bonus
- Work with industry-leading products and technology
- Join a global organisation with a strong focus on training, safety and quality
- Career progression opportunities within a global organisation
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
- Excellent culture and supportive team

This role is being sourced directly by KONE. We respectfully request no agency approaches.

KONE is an equal opportunity employer who supports inclusive, flexible, and accessible working arrangements for all. This includes persons with disabilities, culturally, religiously, and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender.

We are committed to working in partnership with and support Aboriginal and Torres Strait Islander peoples and organisations by recognising and respecting the diversity of cultures, identity, heritage, languages, and social and spiritual systems practiced.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other a