Technical Infrastructure Support Officer, Csv
2 weeks ago
Location: North West Region | Bendigo
Job type: Full time
Organisation: Court Services Victoria
**Salary**: $83,333 - $89,661
Occupation: IT and Telecommunications
Reference: VG/JS0573B
- IT Operations focused, Ongoing position - Bendigo Location
- Provide a high-quality response to on-site IT and audio-visual support and service requests from Bendigo staff
- Process incoming IT requests across the CSV network where remote support is possible
- Work collaboratively with Audio Visual help desk staff, the Court Solutions Support Help Desk team, other CSV Digital staff, and service providers to troubleshoot and resolve IT incidents, triage, and escalate as required
- Provide support in the setup, configuration, and inventory management of devices as required, keeping stakeholders appraised of progress towards resolution
- Exciting new regional IT role, Based at State-of-the-art new court facility in Bendigo
- Expand on your technical skills
**About us**
CSV is a unique organisation within the Victorian public sector. It is founded based on judicial leadership of courts administration. It recognises that each jurisdiction has an administration headed by its own Chief Executive Officer who is accountable directly to the head of that jurisdiction. This reflects their independence as well as the different needs and functions of the courts and VCAT. It also recognises that, at the operational level, there is a need for dedicated, responsive, and specialised support services.
**About the role**
The role will provide Level 1 & 2 technical support and IT user training to ensure operational service delivery requirements for the new Bendigo Law Courts (BLC) are met.
This role operates within the CSV Digital area, which is part of Jurisdiction Services (JS), CSV. JS provides support to all Victorian courts and tribunals to assist in the delivery of justice services.
**About you**
- Experience with providing technical support (Phone and onsite) to end users
- Excellent communication and interpersonal skills
- Excellent problem-solving ability
- Proven ability to manage and resolve stakeholder IT issues to ensure positive outcomes.
**How to apply**
- resume
- a short covering letter
For further information on the position, please see the attached position description.
**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.
-
Technical Infrastructure Support Officer, Csv
2 weeks ago
Bendigo, Australia Court Services Victoria Full timeAbout us CSV is a unique organisation within the Victorian public sector. It is founded based on judicial leadership of courts administration. It recognises that each jurisdiction has an administration headed by its own Chief Executive Officer who is accountable directly to the head of that jurisdiction. This reflects their independence as well as the...
-
Technical Infrastructure Support Officer
3 days ago
Bendigo, Australia Court Services Victoria Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Court Services Victoria **Salary**: $82,101 - $88,336 Occupation: IT and Telecommunications Reference: VG/JS0573 - IT Operations focused, Ongoing position - Bendigo Location - Provide a high-quality response to on-site IT and audio-visual support and service requests from Bendigo...
-
Administration Officer
2 weeks ago
Bendigo, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of...
-
Regional Hearing and Service Support Officer
1 week ago
Bendigo, Australia Court Services Victoria Full time**About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...
-
Technical Design Officer
2 days ago
Bendigo, Australia CitiPower and Powercor Full time**Technical Design Officer** Bendigo, VIC, AU, 3550 **About CitiPower and Powercor**: CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include large numbers of households as well as commercial and industrial businesses, world class...
-
Technical Operations Officer
2 weeks ago
Bendigo, Australia Coliban Water Full time**Description**: Looking for a role where your technical skills can support your community? This year, marks 100 years since we began treating the wastewater from sinks, toilets and drains at the Bendigo and Castlemaine Water Reclamation Plants. Fast forward a century, and we have big plans to ensure these critical pieces of infrastructure continue to...
-
Bendigo, Australia Court Services Victoria Full timeAbout us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent...
-
Bendigo, Australia Court Services Victoria Full timeAbout Us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of...
-
Bendigo, Australia Magistrates Court Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Magistrates Court **Salary**: $56,834 - $72,985 Occupation: Administration/Secretarial Reference: VG/MC2726A - Ongoing training and development opportunities - Working within a multi-disciplinary team **About Us** The Magistrates' Court of Victoria (MCV) is a jurisdiction within...
-
Bendigo, Australia Court Services Victoria Full timeAbout Us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of...
