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IT Support Officer

3 weeks ago

Moorabbin, Australia PUMA Full time

**INFORMATION TECHNOLOGY**

**IT SUPPORT OFFICER**:

- Moorabbin, Australia**YOUR MISSION**:
We have a great opportunity for an IT Support Officer to join the PUMA team This role is responsible for the provision of IT systems, support, infrastructure and related projects to the PUMA Oceania organization.

This includes supporting the local/regional/global IT strategies and maintaining the daily operations of IT.

Key responsibilities include:
Help maintain integrity, security and privacy of the information systems, communication lines, and equipment for retail stores and office locations
-Responding in a timely manner to service issues and requests and providing technical support across the company (this may be in person or over the phone)
Support and implement global IT policies, procedures, and best practice. This includes program and operation documentation and user training / support
-Identify and resolve causes of software, hardware and network infrastructure malfunctions and organise repairs or replacements as needed

**YOUR TALENT**:
Degree in Computer Science or IT related Subjects
-Minimum 2 yrs IT experience infrastructure / systems / network / management
-Good command of written and spoken English
-Industry experience - IT, Retail, Wholesale
-Strong technical knowledge in MS Windows, AD Server, Retail Pro / POS, LAN / WAN network systems, Mac/ iOS, & MS Office 365 products, AZURE
-Proactive and strong problem solving skills

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
- PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.