Ndis Support Officer

1 week ago

Moorabbin, Australia Empower Healthcare Full time

NDIS experience essential
- Full Time opportunity
- Fantastic office in Moorabbin with onsite parking

**The Position**

Due to continuous growth, we are seeking an NDIS Support Officer to join our team starting immediately. Based at our fantastic office in the brand-new Morris Moor complex, this opportunity forms an important part of our head office team.

Reporting into the NDIS Relationship Manager, you will be responsible for:

- Completion of NDIS consults and risk assessments
- Direct customer interaction by managing the intake process for our NDIS clients to ascertain how Empower Healthcare can assist with their NDIS packages.
- Setting up, maintaining and renewing service agreements
- Maintaining accurate and up to date client records
- Develop effective working relationships with clients, therapists and our scheduling team
- Preparing weekly reports
- Data entry and general office duties

**Do you have what it takes?**

We are looking for someone with a high degree of initiative, that takes ownership of their work and demonstrates a "can do" attitude. You will have an enthusiastic and proactive attitude, be outcome focused and dedicated to delivering an exceptional service to our clients. As an NDIS Support Officer at Empower, you must have:

- Relevant experience in an administration/customer service role
- Experience in NDIS and the disability/community sector.
- Strong organisational and administrative skills with the ability to prioritise multiple tasks
- Good interpersonal skills with the ability to communicate with a wide range of people and groups to ensure delivery of a high level of customer service
- Excellent attention to detail
- Ability to work effectively as a member of a team and autonomously
- Experience in allied health will be highly regarded

**Why you should join our Awesome Team**
- Modern office in brand new Morris Moor complex with onsite parking
- Competitive salary packages that grow as you do
- Team based incentives
- Employee discount and benefits portal
- Free counselling support through our Employee Assistance Program
- Parental Leave
- Lucartive referral bonus
- Regular social catch ups
- Paid external professional development and study leave
- Loyalty service awards including vouchers, annual dinner and company sponsored holidays
- Quarterly Employee Recognition Program

**Our Story**

At Empower Healthcare, we're on a mission to take allied health services to new heights. Founded in 2016, our leaders brought their industry know-how and innovative mindset to the table. They knew that putting quality and person-centered care first could redefine what allied health services are all about. Now, we have an impressive lineup of services across home care, NDIS and residential aged care including occupational therapy, physiotherapy nursing, podiatry, dietetics, osteopathy, massage, and speech pathology.

With over 180 exceptional clinicians spread across Victoria, Western Australia, New South Wales, and Queensland, we're making waves. But here's the best part: our commitment to delivering the absolute best care hasn't wavered one bit. Our expert clinicians are all about enhancing independence and improving the quality of life for our clients. We're here to empower them to live life on their own terms because that's what it's all about.

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