Service Scheduler Central Coast Hunter

2 weeks ago

Gosford, Australia BaptistCare Full time

**Roster Coordinator | Full Time | Central Coast/Hunter**

Full time office-based role in Morisset

Empower older people to stay at home

Competitive salary + Not-for-profit tax free benefits

**About the role**
As a Roster Coordinator (Service Scheduler), you will be supporting the provisioning of efficient delivery of home services across Central Coast/Hunter. You will provide the highest quality customer service, consistent with Baptist Care’s service scheduling principles.

A typical day includes:

- Rostering services for care workers to meet customer needs, worker skill level and availability, maximising best fit for the customer and business
- Allocating work to care workers in a timely manner according to their skill set and geographical location
- Ensure that all services are covered and workers are fully utilised minimising overtime and downtime
- Roster day to day urgent situations as they arise in a timely manner

At BaptistCare, we empower our staff by offering a supportive work environment, training opportunities and financial benefits including salary packaging and stability working for an industry-leading provider

**About you**
You are a born communicator with high organisational skills committed to deliver an exceptional customer service.

To be considered, you will need:

- Experience in a similar role within Aged Care/Health Care setting is advantageous as is a flair for problem-solving
- Outstanding organisational skills with the ability to effectively manage your time
- High attention to detail and ability to multitask
- Demonstrated ability to work under minimum supervision and as part of a team
- Exceptional communicational and interpersonal skills to support clients, their families, employees and key stakeholders

If you have a warm and friendly nature, a high regard for life, health and wellbeing, and genuinely enjoy helping people, then you’ll be perfect for the BaptistCare team.

**About Us**
People enjoy working at BaptistCare because they love what they do and the communities we help. With us you can deliver life-transforming care, create a career you’ll love, and join a team who make a difference. Our 4000 staff are our most important resource and we take you and your career seriously. We want to provide you with a working environment and culture that supports you in your career journey and growth.

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