Claims Consultant

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

Overview:
**Who we are**:
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1500 staff.

**Responsibilities**:
**See yourself in our team**:
Are you ready to take the next step in your General Liability Claims career? Gallagher Bassett are looking for a Claims Consultant (General Liability) to join our current high performing team.

**Your responsibilities will include**:

- Managing a portfolio of General liability claims end to end
- Providing advice to insured clients on indemnity, liability, quantum, reserving and settlement
- Liaising with various third-party providers including solicitors, loss adjusters, brokers and barristers
- Settling claims within client service instructions, company guidelines and delegated authority
- Resolving complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims where applicable

Qualifications:
**We’re interested in hearing from people who possess**:

- A minimum 2 years of Claims experience in public liability and/or professional indemnity claims management
- Experience in handling medical malpractice claims is desirable but not essential
- Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
- Flexibility and receptivity to change
- Focus on customer / client relationships
- Excellent; customer service, communication, time management, organisation and interpersonal skills
- PC literacy - Database and Microsoft Office

**Working with us**:
GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce.

**Just a few of our benefits include**:

- Discounted Insurance
- Dress for your day
- Novated Leasing
- Flexible & hybrid working

**To Apply**:
If this role sounds like your new career