Retail Area Manager

99 Bikes
Adelaide - South Australia
Position: Retail Area Manager
Full-time

**Salary**: from $90,000
Why join the 99 Bikes team?
99 Bikes is Australia’s largest bicycle retailer. We have 50+ locations across Australia and over 800 people in
our awesome team. Being a part of a rapidly growing and successful business offers unique role diversity,
opportunities for progression and making a big difference.
- We are a purpose driven company. We partner with our ‘Earning To Give’ charities and lead

numerous environmental focuses.
- Amazing team environment with reward & recognition and autonomy & ownership in all roles.
- Career progression and opportunities. We promote from within 99% of the time.
- Fully funded nationally recognised qualifications and structured training pathways to nurture

people's development.
- Flexible roster to ensure work/life balance
- $1000 Self Development allowance each year to boost our mental, physical or financial health.

We believe in the strength of diversity
Our customer base is diverse. We are the ‘World’s Most Approachable Bike Shops’ and understand the value
of including varying perspectives and strengths across our teams. We are committed to hiring and promoting
the right recruits and creating a culture that is safe and enjoyable for all walks of life regardless of age,
culture, race, gender identity, sexual orientation, ethnicity or background.
The Role & Key Responsibilities
Ownership and growth of performance and culture over the long term, end to end recruitment & identifying
leaders, training & development, education and discipline of high standards and communication, inspiration
and Vision.
Area Leadership
- Thinking long term and making strategic decisions
- Leading and supervising the SA Team Leaders
- Managing store budgets within the SA area
- Developing the Leaders of the future
- Understanding the brand, business model, costs, income, and financial transactions
- Monthly Store Team Leader Training
- Leadership Academy Training & Coaching
- Providing training in sales and booking process
- Provide new starters with quality induction and introduction to the brand

Recruitment
- Recruiting high calibre mechanics & bike builders
- Managing Workshop Team Leader Placements
- Identifying leaders

Store Visits
- Visiting each shop monthly and identifying stock levels and product mix
- Training teams to OBW is the main outcome of visits
- Using a Checklist to hold stores to a high standard of operations
- Overseeing and organizing store operations
- Ensuring efficient OH&S management and adhering to state and national OH&S legislation
- Ensuring all stores live up to the company’s mission, vision, and values with a clear focus on the
customer experience
- Planning and executing promotions, store marketing and community engagement
- Forecasting volume and inventory management based off changing business trends
- Complete stock take, control sheets, adjust wages time sheets for submission to payroll, and
complete inventory order on the required days
- Monitoring and managing store presentation, working order of equipment and reporting any failures
or faults as they occur
- Effectively manage all store rosters, planning for fluctuations to the brand
- Executing HR processes
KPI’s
- Store Results (Profit, labour, efficiency)
- Services and Prices Reviews
- Store Standards & Organization
- Implementing and maintaining upselling strategies to achieve targets
- Mechanic Turnover
- Developing leaders
- Delivering and exceeding sales budgets and growth expectations
Travel Requirements
- Travel is a required element of the role.
- Driving between stores.
- You will be required to fly and drive as a part of this role.
- When travelling you must adhere to the company expense policy

Qualifications and experience
- Extensive business development experience, including a proven track record within workshops in

retail environments
- 2 + years State Manager / Regional Manager experience in a fast-paced retail environment
- Bachelor’s degree in Business MBA is essential/preferred
- The ability to think strategically to identify missed opportunities and have a proven track record in

driving sales and KPI’s
- Proven experience in leading, influencing and developing a team within a highly complex

environment
Salary package
- Salary starting from $90k (Full Time WAL)
- Inclusive of superannuation
- Reviewed annually
- Include ACHIEVEMENTS - your list of relevant achievements
- Include REASONS - why do you want the role
- Include ASPIRATIONS/GOALS at 99 Bikes
- Include TOP 5 BUSINESS PLAN - your broad and brief goals for the role

**Salary**: $90,000.00 per year