
Customer Care Consultant
5 days ago
**Join an iconic business, leaders in industrial & safety supplies**:
- **Great employee benefits with ongoing training & career development**:
- **Permanent full-time role, located in Adelaide, friendly & supportive team**
We are looking for an enthusiastic **Customer Care Consultant **to join our customer service team based in **Regency Park SA **to provide an exceptional level of service to our growing customer base.
**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
**Your key responsibilities include, but not limited to**:
- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
**To be successful, you will have**:
- Industry knowledge or experience in a high-volume call centre environment preferred but not essential
- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary
- Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
- Forward thinker who can think outside the box
**Salary**: $50,000.00 - $55,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Carole Park QLD: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- do you identify of Aboriginal or Torres Strait Islander descent
- Are you covid Vaccinated
**Experience**:
- Customer service: 1 year (preferred)
- administration: 1 year (preferred)
- call centre: 1 year (preferred)
Licence/Certification:
- Drivers licence (preferred)
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