Customer Service Officer
1 week ago
Are you passionate about providing exceptional customer service and looking for an exciting opportunity to grow your career? Join a dynamic team as a _**Customer Service Representative and Sales Administrato**_**r**where your enthusiasm, patience, and problem-solving skills will be highly valued
**About the role**:
- 9am-5pm
- Temp ongoing (Monday - Friday)
- Immediate start
**Key Responsibilities**:
- Ensure accurate and complete order entry
- Track and communicate order progress up to delivery
- Issue and enter return authorizations and credits
- Document customer requirements for assigned accounts
- Work with Inventory Management and Sales to process and maintain reserves
- Liase with Accounts Receivable to process pre-payments and release held orders
- Perform other duties as assigned
- General administrative duties
**Skills/Requirements**:
- Min 2+ years of prior experience in Customer Service **(wholesale mandatory)**:
- Proficiency in Microsoft Outlook, Word, and Excel
- Strong attention to detail
- Ability to build a positive team spirit and offer help when needed
- Work with integrity and uphold organizational values
- Excellent communication skills
- Full working rights
**Job Types**: Casual, Contract
Contract length: 6 months
Pay: $32.00 - $35.00 per hour
Expected hours: 38 per week
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Experience**:
- Customer service: 2 years (preferred)
- Wholesale: 1 year (preferred)
Licence/Certification:
- Full Driver Licence (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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