Product Specialist

15 hours ago

Perth, Australia WesTrac Full time

**Posted Date**:1 Aug 2025

**Location**:Perth Precinct, WA, AU

Reporting to the **Technical Product Specialist Supervisor**, the **Technical Product Specialist will** join our Technology Department on a Fulltime basis at our Anderson Place Branch at our Perth Precinct.

**Roster**: Monday - Friday, 8.5 Hours per day (including meal break)

**What You’ll Do**:

- Provide high level specialist support and services to customers on a range of Caterpillar technology products such as MineStar office
- Providing development and support to the WesTrac Autonomous Training Facility located in Collie
- Consult with all stakeholders through identification and scoping of technical compatibilities and requirements of the MineStar products to ensure successful upgrades and new deployments for customers mine sites

**Skills & Experience**:

- Demonstrated experience within a similar role and environment
- Advanced knowledge of the MineStar products including onboard and office environment.
- Advanced knowledge of IT networks, databases, active directories and software development.
- Sound understanding of asset health and information available onboard assets through MineStar products
- Knowledge of VM environments and virtualisation
- Excellent communication skills (written, verbal and interpersonal) with the ability to cultivate relationships at all levels
- Advanced problem-solving skills and the ability to troubleshoot, ideally in a support environment

**Our Benefits inclusive of but not limited to**:

- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Recommend & Spend** - Opportunity to receive a referral bonus up to $5000 for applicable roles.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

**Our Company & Commitment**

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

**Reference Number**:

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