Operations Support Admin Supervisor

2 weeks ago

Perth, Australia WesTrac Full time

Posted Date: 20 Aug 2024- Location: Perth Precinct, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

WesTrac’s Perth Branch Operations are looking for an engaging **Operations Support Admin Supervisor** to join our team on a full-time permanent basis.

The Operations Support Admin Supervisor is a pivotal role responsible for overseeing various administrative functions and coordinating maintenance and auditing activities at the Perth Branch facility. This includes serving as the main point of contact for facility-related matters, scheduling and coordinating facility visitors, events, managing audits and compliance with ISO 9001, and hosting internal and external audits.

Additionally, the role involves leading and developing the Service administrative support team, handling office management duties, coordinating corporate events, conducting recruitment and onboarding activities, training team members, ensuring performance and value discussions, maintaining customer service standards, managing task assignments, and facilitating inductions for contractors and internal personnel. The Service Administration Supervisor plays a crucial role in ensuring efficient operations and adherence to established processes and standards within the branch.

**Location**: Reid Road in the Airport South Precinct

**Roster**:Monday to Friday, 8 hours

**To be successful you will need**:

- Relevant administrative qualification at tertiary level or Several years’ experience working in a similar level influencing role
- Leadership skills incorporating team building and the ability to energise a team to work together towards achieving set team goals
- Experience with audits and audit management
- High attention to detail with the ability to identify continuous improvement initiatives
- Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives
- Excellent communication skills - interpersonal, written and verbal
- Excellent customer service skills with the ability to build and maintain successful working relationships with stakeholders
- Ability to work successfully within a team and autonomously

You will be an excellent communicator, team player, demonstrate a high level of enthusiasm and motivation in your work and have a focus on providing quality customer service.

**Benefits of working with WesTrac**:

- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_
- Job#2591_

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