Case Manager

3 days ago

Eastern Creek, Australia Independent Living Specialists (ILS) Full time

**Independent Living Specialists** (ILS) have evolved over the last 17 years, to position itself as Australia's largest range of Physiotherapy and home care equipment.

We seek a **Full-Time Case Manager** at our **Eastern Creek Office** **who is available to work Monday-Friday.** This is a fast-paced but very rewarding role, that will require you to work efficiently and accurately.

With over 50 retail stores currently, and plans to dramatically increase our footprint nationally, we are now beginning to recruit for future expansion.

At ILS our mission is to improve the quality of life for our customers, and to ensure that they feel like they are also part of our family. If you yearn to be part of a business that will invest time into your development rather than feeling like 'just a number' then this is the opportunity you have been looking for

If you thrive on a challenge and are looking for a long-term career (and not just a job) within the Healthcare Industry, then this could be the one for you

**Responsibilities will include**:

- Plan, schedule and organise servicing of our products, including allocation of service technicians, coordinating spare parts and ensuring jobs are completed within service level agreements
- Raise transfers for spare parts and liaise with procurement on ETA’s to ensure spare parts are available for jobs as required
- Monitor, manage and report on defined service KPI’s, particularly around utilisation of technicians and resources
- Support field technical enquiries and provide appropriate assistance where required
- Cross train on other areas of the Service team so as to be able to back up the team as required
- Provide general administrative support to the Service Team
- Liaise with Customers, Field Technicians and other internal departments to get the best outcomes for our customers

**Your qualities will include**:

- Basic troubleshooting experience required, training will be provided
- Organized & Proactive
- Outgoing motivated personality
- Excellent communication with people from all walks of life
- A genuine desire to assist customers
- Warm and caring
- Love talking to people
- A flexible 'can do' attitude
- Strong initiative

**About You**:

- You may be studying or a recent graduate in a Health-related degree (Occupational Therapy, Physiotherapy, etc.)
- You will have a customer-centric mindset, because at ILS we are all about the customer
- You will be well-presented, professional and courteous.
- You will have fantastic interpersonal skills and love connecting with people from all walks of life.
- Have a genuine desire to help others with your knowledge and abilities
- You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities.

**What's In It For You**:

- A Permanent Full-Time role
- Flexible working.
- Company Paid Parental Leave
- Birthday and Volunteer Day Leave
- Professional and supportive team environment.
- Ongoing extensive training and coaching.

**Salary**: $60,000.00 - $65,000.00 per hour

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)
- administration: 1 year (preferred)

Work Authorisation:

- Australia (required)

  • Casual Case Manager

    5 days ago

    Eastern Creek, Australia Independent Living Specialists (ILS) Full time

    **Independent Living Specialists** (ILS) have evolved over the last 17 years, to position itself as Australia's largest range of Physiotherapy and home care equipment. We seek a **Casual** **Case Manager** at our **Eastern Creek Office** **who is available to work Monday-Friday.** This is a fast-paced but very rewarding role, that will require you to work...

  • Professional Standards Case Manager

    1 week ago

    Melbourne Eastern Suburbs, Australia Victorian Government Full time $98,765 - $123,456 per year

    OverviewWork Type: Ongoing - Full-timeSalary: Salary not specifiedGrade: Grade in advertisementOccupation: Governance and risk managementLocation: Melbourne - Eastern suburbsReference: AV/1880998At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to...

  • Case Manager

    2 weeks ago

    Perth Eastern Suburbs, Australia Australia Red Cross Full time

    Full-time hours - Maximum term until 30th November 2025 - Based in East Perth About Us Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role A Case Manager performs a key role in the planning and coordination of delivery of...

  • Case Support Worker

    1 week ago

    Tennant Creek, Australia NT Government - Department of Children and Families Full time $66,773 - $71,746 per year

    Job descriptionAgency Department of Children and Families Work unit Regional Services BarklyJob title Case Support Worker Designation Administrative Officer 3Job type Full time Duration OngoingSalary $66,773 - $71,746 Location Tennant CreekPosition number 29957 RTF Closing 07/09/2025Contact officer Eseta Toleafoa, Team Leader on or About the agency Apply...

  • Case Worker HSP

    2 weeks ago

    Tennant Creek, Australia Catholic Care Full time $60,000 - $90,000 per year

    Enjoy life in Tennant Creek with beautiful natural attractionsSCHADS Above Award Salary Grade 4 - $88,980 per annum plus superRelocation assistance offered up to $3000 and Subsidised accommodationCatholicCare NT Employee BenefitsAbove Award SalarySix Weeks Annual Leave plus Two Weeks Personal LeaveSalary packaging option (up to an additional $15,900...

  • Health & Wellbeing Manager Eastern Creek Campus

    2 weeks ago

    Eastern Creek, Australia Coles Supply Chain Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Above all, we value the health, safety and...

  • Case Manager- Kinship Care

    1 week ago

    Melbourne Eastern Suburbs, Australia Anglicare Victoria Full time

    Case management|assessment|support of kinship carers - Support kinship carers to consistently meet the needs of children in their care - A role you can make your own|flexibility to work across Contracting and First Supports Kinship placements in out-of-home care serve as the primary and preferred option when a young person cannot reside with their parents....

  • Case Manager, Youth Residential Care

    3 days ago

    Melbourne Eastern Suburbs, Australia Anglicare Victoria Full time

    Case management working with young people in relation to child protection - Focus on managing care teams, residential care staff and work closely with DFFH - A Full time,** fixed-term contract until June 26th 2026** working across the Eastern region **Your role**: The Case Manager will oversee the care team of specialist professionals in delivering case...

  • Case Worker Youth Outreach

    2 weeks ago

    Tennant Creek, Australia CatholicCare NT Full time $60,000 - $80,000 per year

    CatholicCare NT Employee BenefitsAbove award salary Six weeks annual leave plus two weeks personal leave Salary packaging option (up to $15,900 p/a, plus additional as a Remote Area Benefit) Staff rewards program with savings and discounts at over 450 well-known retailers Access to Wellbeing Centre providing support to a healthier and happier life ...

  • Case Manager- Kinship Care

    2 weeks ago

    Melbourne Eastern Suburbs, Australia Anglicare Victoria Full time $100,776 per year

    Full time hours|Fixed term|31st January 2026 with potential to extendSupport Kinship carers to consistently meet the needs of children in their careA role you can make your own|flexibility to work across Contracting and First SupportsYour role:This role will be responsible for preparing Kinship Part B comprehensive assessments and providing support to...