Case Support Worker

2 weeks ago

Tennant Creek, Australia NT Government - Department of Children and Families Full time $66,773 - $71,746 per year

Job description

Agency Department of Children and Families Work unit Regional Services Barkly

Job title Case Support Worker Designation Administrative Officer 3

Job type Full time Duration Ongoing

Salary $66,773 - $71,746 Location Tennant Creek

Position number 29957 RTF Closing 07/09/2025

Contact officer Eseta Toleafoa, Team Leader on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go

to the OCPE website.

Primary objective

Provide administrative and casework support services to children and families who are clients of Department of Children and

Families.

Key duties and responsibilities

1. Collaborate with caseworkers, families and carers to achieve the goals identified in the case plan.

2. Participate in the provision of access arrangements as directed, including transport observation and supervision of access.

3. Assist carers to develop appropriate parenting skills and support networks to facilitate their ongoing care of their children as

indemnified in the case plan.

4. Document progress toward achieving goals and participate in regular review of goals identified in case plans.

5. Assist the team as required.

6. Under the guidance of a Team Leader manage Family Support and After Care support cases.

  1. Prepare accurate reports as required.

Selection criteria

Essential

1. Knowledge and experience regarding Aboriginal cultural values and perspective's and demonstrated ability to work closely

with Aboriginal children and families in the community.

2. Knowledge of parenting issues including cultural differences in child rearing, child development, different ways to manage

children's behaviour, hygiene, nutrition and learning.

3. Good written and oral communication skills and computer literacy.

4. Understanding of the concept of client rights and the ability to show respect for client's rights.

5. Ability to work in a team environment.

  1. Good organisational skills including the ability to work independently and manage time effectively and ability to maintain

confidentiality.

7. Flexibility with regard to days and hours of work and a willingness to work shift work.

8. A current manual driver's licence or the ability to obtain and preparedness to travel by 4WD/light plane and stay overnight in

remote communities where applicable.

Desirable

1. Understanding of the dynamics of child abuse and neglect and of the community Welfare Act as the context for practice.

2. Certificate III in Community Services or equivalent.

Further information

The preferred or recommended applicant will be required to hold a current Working with Children Clearance notice and undergo

a criminal history check. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.

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