Contact Centre Officer

2 weeks ago


Sydney, Australia Pinpoint Talent Full time

Leading Federal Government organisation within the Health space.
- APS4 $45-$48 P/H + Super (Depending on experience)
- Collaborative team culture with a steady pipeline of work.

ABOUT THE COMPANY.

This Federal client is has over 1000 employees nationally and has a variety of services they provide to their target community. They have won countless awards for advocacy and are continually growing, with a strong pipeline of work.

We are looking for contact centre officers who:

- Can manage inbound and outbound communications.
- Provide information, solving and assessing issues or providing alternatives.
- Liaising with managers to escalate urgent issues that require specialist guidance.
- Maintain KPI's as per organisational standards.

SKILLS AND REQUIREMENTS.
- Understanding legislation around health and disabilities necessary.
- Australian Citizen willing to obtain Baseline Clearance or already cleared.
- Exceptional call centre and KPI track record required.
- A high level of written and verbal skills is a must.

BENEFITS.
- Internal progression opportunities.
- Close to transport and shopping precinct.
- Possible contract extension.



  • Sydney, Australia AUSTRAC Full time

    Locations: Sydney - NSW, Brisbane-QLD - Salary: $72,495 - $80,333 p.a. plus 15.4% Super - Non-ongoing - Full Time/Part Time AUSTRAC is Australia’s anti-money laundering regulator and specialist financial intelligence unit. The regulatory function oversees compliance with the requirements of the Anti-Money Laundering and Counter-Terrorism Financing Act...


  • Sydney, New South Wales, Australia Buscojobs Full time

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Contact Centre Lead

    5 days ago


    Sydney, Australia NSW Government -Elections Full time

    **_Full-time permanent opportunity to lead, coach and support a contact centre team in a dynamic environment _**: - **_Continue to build your leadership qualities and skills within a collaborative supportive team_** **About the Role** The Contact Centre Lead coordinates and implements contact centre operations across multiple electoral processes in order...


  • Sydney, New South Wales, Australia Buscojobs Full time

    Contact Centre Consultant - Central CoastAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central West. We are excited to be entering the next phase of our growth and expansion plans. It is a remarkable time to join PRP, where we are...


  • Sydney, Australia Hudson Australia Full time

    Hudson has partnered with a large government agency and is seeking customer service professionals to join their contact centre. In the role you will provide high quality generalist service to customers' enquiries in a courteous, accurate and efficient manner and complete the ad-hoc admin duties required. **Key tasks and responsibilities** - Assist with...


  • Sydney, New South Wales, Australia Buscojobs Part time

    Contact Centre Consultant - BlacktownLocation: Blacktown | State-Of-The-Art Contact CentreCommitment to ongoing training & developmentFree onsite parking | Monday to Friday, 9am to 3pmAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central...


  • Sydney, New South Wales, Australia Belgravia Leisure Full time

    Join to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicants Join to apply for the Contact Centre Consultant role at Belgravia Leisure NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017 A close-knit supportive team No cold calls - all warm leads and inbound calls Multiple positions available...


  • Sydney, New South Wales, Australia Belgravia Leisure Full time

    Join to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicantsJoin to apply for the Contact Centre Consultant role at Belgravia LeisureNSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017A close-knit supportive teamNo cold calls - all warm leads and inbound callsMultiple positions available...


  • Sydney, New South Wales, Australia Belgravia Leisure Full time

    Join to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicantsJoin to apply for the Contact Centre Consultant role at Belgravia LeisureNSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017A close-knit supportive teamNo cold calls - all warm leads and inbound callsMultiple positions available...


  • Sydney, Australia NSW Government -Southern HDDSEM Full time

    **Aboriginal Enquiry officer** **Housing Contact Centre** **Department of Communities and Justice** - **Location: Nyngan**: - **Employment type: Ongoing full-time**: - **Talent pool will also be created**: - **Grade: Clerk Grade 5/6**: - **Salary**:Salary range: $89,707 - $98,982 - PLUS employer’s contribution to superannuation and annual leave...