Wellbeing Support Administrator

Use your skills to make a meaningful difference to the lives of veterans and their families.

**26th February, 2025**:
RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. After more than a century, our purpose _- _to provide care, commemoration and camaraderie _- _is as strong as ever.

With Australia’s most successful prize home lottery backing us, we’re able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways. As a member of our team, you’ll have access to advanced technology, skilled co-workers, interesting projects, and the opportunity to expand your career.

And most importantly, you’ll be making a real difference in veterans’ and their families’ lives.

**Why work at RSL Queensland**. Open, flexible, supportive, empowering - they’re some of things our team love most about RSL Queensland. Depending on your role, you’ll have the tools and flexibility to work in a hybrid way that balances your lifestyle and the requirements of the team.

**What else makes us great**:

- Option to salary package up to $15,900 per year on living expenses, and claim further tax-saving benefits on top
- Extensive training/development opportunities
- Bring your whole authentic self to work each dayand be part of a supportive environment
- You’re gifted 3 additional days of leave at Christmas
- Financial support and study leave to undertake higher educational courses related to work
- Work in an environment that values all voices - have an influence, be the difference
- Benefits Hub that includes lifestyle discounts from hundreds of leading stores and services

**Now, a bit about the role**:
The Wellbeing Support Administrator supports the Wellbeing Team through the provision of administrative services within the Veteran Homelessness Program (VHP), Financial Hardship Program, and other activities undertaken by the Wellbeing team. A core function of this role is the booking of accommodation and related financial governance of Wellbeing programs. It involves supporting with the administrational processing of financial expenditure of RSL Queensland.

This role reports to the Senior Manager - Client Contact and Wellbeing Services and assist Team Leaders and the Wellbeing team. It will be based in our Brisbane office in Fortitude Valley.

**What’s required to succeed**:

- Tertiary qualifications in accounting or related discipline.
- 2-5 years in finance-related or administration role with a strong finance element
- Experience in the end-to-end finance functions of Purchase orders to Accounts Payable.
- Experience with Microsoft Dynamics or a similar integrated ERP system.
- Experience in usage of an automated invoice processing system.
- Intermediate skills in Microsoft Office (Outlook, Excel and Word)
- Pro-active and innovative approach to problem-solving.
- Demonstrated attention to detail and high degree of accuracy.
- Demonstrated effective communication (oral and written) and interpersonal skills.
- Strong stakeholder engagement capability - notably with external vendors
- Demonstrated organisation and coordination skills.
- Ability to uphold RSL Queensland objects, values and mission.
- Ability to show empathy and work in highly sensitive environments and situations.
- Some knowledge and understanding of the ADF and veteran communities is desirable.

Embracing collaboration and innovation, we work as one to lead the change veterans need. We’re not afraid to go the extra mile or seek better ways of doing things. We look out for each other; we value all voices and respect perspectives that may differ from our own; and everything we do, we do with heart.