Customer Service Advisor

4 days ago

Glenelg, Australia BankSA Full time

**Join a supportive team in our **Glenelg **Branch**:

- **Permanent Part time, 33.5 hours per week**:

- **Customer service role working with the local community**

**How will I help?**

First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for business - but so they make the most of their money too. You will handle transactions and have everyday banking conversations with the customers, you will identify banking and lending needs and refer them on the relevant specialist or Mortgage Lender. Building rock-solid relationships, you’ll make it clear you understand what our customers need today - and what their plans are for tomorrow.

**What's in it for me?**

An exciting career for starters - but that's definitely just the beginning You'll have access to great banking, wealth and insurance products. Access to corporate discounts, paid well-being and volunteer days, and paid parental leave too.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

Think that's all? Not quite - because on top of all that, you'll become part of a supportive local brand who'll be on-hand to help you grow your career in exciting new directions.

**What do I need?**

Some experience in customer service is a must - especially if it involved you putting your passion into making sales as well. You’ll be confident to build relationships and then manage them for the long-term. And any business or financial know-how will definitely be an advantage in making exciting things happen for our customers.

**What's it like to work there?**

Although we’re a proud part of the Westpac Group, BankSA is a distinctive brand in its own right, with its own unique culture. We’re locals who love supporting locals, and w e’re passionate about achiev ing our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.

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