Customer Service Representative

4 days ago


Gepps Cross, Australia Stratco Full time

Join a national leader in Australian Retail and Manufacturing
- Ongoing training & development to propel your career
- Corporate employee benefits | Supportive team environment

**THE OPPORTUNITY**

Are you passionate about working with customers? Do you have an interest in the building industry? Well, this hybrid position is perfect for you Join our **Gepps Cross** retail store, liaising directly with our customers to ensure that their products are ready for pick-up and loading on-time, every time.

This is an ongoing,**casual** role (with the potential to go permanent), working across **Monday to**Saturday** (with **loading rates** and potential for **overtime**).

**RESPONSIBILITIES**
- Greet and serving customers in our 'pick up' area, ensuring that orders are ready for collection.
- Liaise with other internal and external stakeholders to efficiently and effectively resolve any concerns raised by the customer.
- Load customer vehicles via forklift according to the safety guidelines.
- Move stock and finished goods around the store and surrounding environment safely.
- Picking, packing and scanning stock ready for pick-up.
- Assist retail team with in-store duties as required.
- General housekeeping duties to ensure a tidy work environment.
- Strict adherence to critical safety rules & contributing to a safe working environment

**ABOUT YOU**
- Forklift license or willingness to obtain.
- Proven ability to provide solutions to enhance the customer's experience.
- Previous experience within customer service/inventory management.
- Highly organised with the ability to work in a fast-paced team environment as well as autonomously
- Willingness to enhance the customer experience by working with enthusiasm, energy, and pace
- Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

**REWARDS & BENEFITS**

Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | EAP / Confidential Support Services

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**OUR EVP**

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

At Stratco, Safety is paramount, and we take every measure to ensure our team members** ‘Return Home Safe’.**

**APPLICATION PROCESS**

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.



  • Gepps Cross, Australia Momentum Consulting Group Pty Ltd Full time

    **About us** Our client is a market leading company specializing in logistics equipment. They are currently recruiting for a reliable and motivated Customer Service Representative **About the role** As a Customer Service Representative you will be responsible for the following: - Creating PO’s - Data Entry - Providing admin support across multiple...


  • Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Drive inbound Online Sales**: - ** Full Time Opportunity** **Whilst manufacturing is our foundation, our team is our future.** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...


  • Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** Be part of a dynamic and fast-paced Selling and Customer Service team**: - ** Benefit from ongoing Training and Development** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...


  • Gepps Cross, South Australia CAVPOWER Full time $73,000 - $150,000 per year

    Adelaide-basedField-based roleParts & Service SalesKey Account ManagementThe EmployerCavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining, construction, industrial, marine, and local government customers. Our reputation for excellence and...


  • Gepps Cross, South Australia AP Auto Parts Full time $30,000 - $35,000 per year

    We are seeking a motivated Sales and Customer Service Representative to join our team at our fast-paced auto parts warehouse in Gepps Cross. This is a crucial role where you'll provide high-level administrative and sales support, ensuring our operations run smoothly and our customers receive excellent service.This is a full-time, permanent position with a...


  • Gepps Cross, Australia Cavpower Full time

    _Adelaide-based_ - _Field-based role_ - _Parts & Service Sales_ - _Key Account Management_ **The Employer** Cavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining, construction, industrial, marine, and local government customers. Our...


  • Gepps Cross, South Australia CAVPOWER Full time $65,000 - $72,000 per year

    Kickstart Your Sales Career with Cavpower – The Road to Key Account Management Starts HereDrive Sales, Build Relationships, Shape Your Future in Construction with CavpowerThe EmployerCavpower Pty Ltd is the Caterpillar dealer for South Australia and Western NSW. For over 50 years, we have been providing equipment and product support services to mining,...


  • Gepps Cross, Australia Stratco Full time

    **Stability of over 75 years of Australian experience and expertise**: - ** Attractive Salary Package + fully maintained vehicle**: - ** Develop a long-term Sales career | Metro Adelaide region** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated...


  • Gepps Cross, Australia Sika Full time

    **Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 103 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...


  • Gepps Cross, Australia Sika Full time

    Our goals - Your path - Achieve sales targets and develop new business within the assigned territory. - Manage existing customer relationships and identify new sales opportunities. - Provide product information and support to customers. - Address customer inquiries and resolve any issues promptly. - Stay informed about market trends, competitor activities,...