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Head of Client Services/account Manager Team Leader
2 weeks ago
Join one of Australia's fastest accredited Google Premier Partner and Facebook Premium Marketing Partner that puts you and your customers as their primary focus. As the Head of Client Services at Yes Digital, you will bring your passion and experience to drive growth, retention, and success for the business and its clients. You will bring to your team your inspiring leadership and broad experience in marketing.
Our company is one of Australia's fastest-growing Digital Marketing Agencies based in Brisbane CBD. We provide digital solutions for small to medium-sized businesses across Google Ads, social media platforms, web development & SEO management.
We are a fast-paced company looking for people that are highly motivated and driven to achieve the best for themselves and people around them. As a team, we have a genuine passion to ensure our clients receive the highest level of service.
You will have a high degree of autonomy in building, directing, and leading your team within Yes Digital.
**Key Duties and Responsibilities**
- Successfully create and implement strategies that complement and support the business's goals.
- Increasing the average client lifetime value by a value-adding sales approach.
- Maintain accurate data and reporting to inform strategies, achieve targets, and identify concerns to address.
- Ensure excellent service to our customer base, working closely with senior leadership across the industry.
- Growing and maintaining client portfolios across your team through training and new strategies.
- Build and grow a high-performance, high-engaging team of account management professionals.
- Lead your team to monitor, analyse, and plan sales activity to maximise individual effectiveness and sales achievement on a sustainable, ongoing basis
- Consistently improve your marketing and sales knowledge to lead your team to constantly perform better for our clients.
**Some of the things we're offering**
- Flexible working arrangements.
- Monthly team building activities with a young outgoing group of digital marketers.
- Amazing opportunity to grow within the company.
- Competitive salary - based on experience.
- We are a young company with a great culture and an "only the best will do" attitude.
If this sounds like your type of opportunity, we'd love to have a chat
**Salary**: $85,000.00 - $120,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Brisbane, QLD: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
