Remote Systems Support Analyst

4 days ago

Clayton, Australia Monash University Full time

**Remote Systems Support Analyst**:
**Job No.**: 684634

**Location**: Clayton campus

**Employment Type**: Full-time

**Duration**: 12 months fixed-term appointment

**Remuneration**: $83,424 - $95,825 pa HEW Level 05 (plus 17% employer superannuation)
- **Amplify your impact at a world top 50 University**:

- **Join our inclusive, collaborative community**:

- **Be surrounded by extraordinary ideas - and the people who discover them**

A competitive remuneration package, including base salary, generous 17% superannuation, commuted overtime allowance, travel support and other provisions, will be provided.

Headquartered at Monash University in Melbourne, with an operational footprint globally, the Maintenance Technology Institute (MTI) is a commercially orientated, professional research and engineering organisation that has been providing professional engineering services to major mining companies such as BHP, Rio Tinto, Glencore, and Anglo American since 2000.

We’re seeking a Remote Systems and Support Analyst to provide analytical and technical support to MTI’s client base. This role is vital in ensuring the smooth operation, maintenance, and ongoing enhancement of our tier-one support services.

You will work closely with internal and external stakeholders to manage workflows, support process improvements, and ensure compliance with relevant guidelines and standards.

**About You**:
You are an analytical thinker with excellent problem-solving skills, sound technical knowledge, and a commitment to service excellence. You thrive in a fast-paced, collaborative environment and are driven to enhance processes and systems.

**Why Join Us?**:
At MTI, you’ll be part of a highly specialised institute within Monash University, working with leading experts in maintenance technologies. We offer a supportive, inclusive work culture, opportunities for professional growth, and the chance to contribute to impactful, real-world outcomes.

**To apply**

This role is a full-time position, and will be required to perform shift work whilst on site in accordance with project task requirements, however, some flexible working arrangements may be negotiable.

**Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.**

**Enquiries**

To find out more about this position, the employment package, or hours on offer please contact Mr Stelios Konstantinidis, Operations Manager - Maintenance Technology Institute, +61 3 9905 3430

**Position Description**

Remote Systems Support Analyst

**Closing Date**

**Supporting a diverse workforce

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