Group Travel

2 weeks ago

Adelaide Region SA, Australia Destination Sport Full time

Destination Sport Experiences, through its’ global sports travel brands Marathon Tours & Travel and Sportive Breaks, caters for those who want to participate in the very best cycling, running and triathlon events across the world. Marathon Tours & Travel and Sportive Breaks offers tours, travel packages, and guaranteed entry to marathons, cycling events, and long-distance triathlons around the world, together with VIP hospitality access to many of the top professional cycling events as well as managing travel programs for mass participation events.

We are a proud partner of many of the Abbott World Marathon Majors and work closely with major sports events organisers across the Globe. Our team are also mad keen runners, cyclists, and triathletes, so we understand the needs of competitors.

Due to an exciting year of growth we are now looking for an experienced Group Travel and Event Coordinator to help grow and manage our event portfolio

**Our Group Travel & Event Coordinator and will be responsible for**
- Corporate, Group, and Leisure Travel projects from scoping, pricing to delivery and closing.
- Assist with event projects where required
- Exceed customer expectations through the delivery of high-standard programs by offering, professional and on-time / on-budget delivery.
- Work closely with Hotel Managers on all aspects of accommodations management.
- Work closely with Trip Designers on the lodging portions of tour packages.
- Create and manage hotel relationships, help to negotiate contracts and lodging P&L process for tour packages.
- Regularly review existing contracts to ensure we are receiving the best rates in the market.
- Be responsible for inventory setup and sales; and assist with marketing of packages.
- Occasionally assist Trip Designers with the hosting of select trips.
- Solid industry knowledge in the travel sector, in particular working with hotels.
- Customer service with a focus on exceeding client expectations
- Experience with evaluating hotel contracts and negotiating mutually beneficial agreements.
- Understanding of Group and Individual travel booking processes
- Understanding of Budgets, Contracting Process and Procedures.
- Knowledge of operations for hotels, venues, ground suppliers, and other elements that form a successful program
- Logistical / Geographical knowledge of destinations & access
- Hotel and Events software experience - Passkey and other related Event Software Skills
- Excellent communication & interpersonal skills - written and oral
- Strong organisational time management & planning skills
- Able to work autonomously and self-manage workloads
- High attention to detail
- Comfortable with public speaking and interaction with our customers
- Ability to work well under pressure
- Ability to effectively manage multiple programs concurrently within a team
- Travel & Tourism accreditation (Certificate IV or higher)

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