Practice Manager

3 days ago

Mango Hill, Australia The Dental Group Full time

**Drive growth. Lead people. Shape the future of patient care.**

We are seeking an exceptional operations leader for the position of **Practice Manager**at **The Dental Group**. As part of our dynamic team, you'll be responsible for implementing measures to optimise operations, foster a motivated workforce, and improve patient experiences. Patient care is our priority. and you will be responsible for providing exceptional customer service and ensuring a seamless patient experience from the moment they walk through our doors. This is a full-time, hands on position where no two days will be the same.

**Your Key Responsibilities Include**:

- Develop and execute strategic plans for clinic operations and growth, aligning with company goals.
- Oversee the day-to-day operations of assigned dental clinics, ensuring compliance and high-quality service delivery.
- Manage and monitor financial performance, budgets, and key performance indicators across all clinics.
- Lead, mentor, and support the clinic team to achieve operational goals and foster a positive workplace culture.
- Implement best practices for patient engagement and satisfaction to drive patient retention and loyalty.
- Collaborate with marketing initiatives to promote the brand and expand the patient base.
- Maintain relationships with external stakeholders and community members to enhance brand visibility and reputation.
- Conduct regular reviews and audits of clinic practices and compliance with regulatory standards.

**Requirements**:
**What We're Looking For**:

- ** 5+ years of experience in a senior management position, preferably in the healthcare or dental sector.**:

- **Proven track record of success in operational leadership, strategic planning, and team development.**:

- Strong understanding of dental industry regulations, compliance, and best practices.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Excellent communication and stakeholder-management skills
- Ability to multi task and problem solve in a fast paced environment

**Benefits**
- Competitive salary package + performance bonus
- A leadership role where your contribution drives real results

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