Team Leader

6 days ago

Logan City, Australia WHSmith Full time

We are looking for a Super Star **Casual Team Leader** needed for our Fresh+ Café located at Logan Hospital, QLD

If you are a energetic, flexible with great interpersonal skills and proven experience in a similar food and beverage role, then keep reading

**The Company**:
WHSmith is an historic British retailer focusing on news, books and convenience, and is a renowned, competitive leader in the travel market worldwide. Our Australian operations, under which 7 brands currently operate, are rapidly expanding and WHSmith is expected to continue this growth.

Fresh+ currently operate a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public.

**Roles & Responsibilities**:

- Be the team member in charge of the store in the absence of the Store Manager.
- Open and/or close the store.
- Supervise team members and delegate tasks where appropriate and necessary.
- Train team members in store processes and procedures.
- Serve all customers in a timely, efficient, and courteous manner.
- Undertake adhoc banking duties
- Actively work as part of the Fresh+ and Hospital team, demonstrating teamwork and a commitment to quality service and positive representation of the Fresh+ brand.
- Strong attention to food safety compliance
- Promoting a fun, and friendly yet professional workplace

**Skills & Experience**:

- At least 2 years' relevant experience in a fast paced food & beverage environment.
- A passion for customer service and a personality to match
- Prior Hospitality knowledge
- Ability to delegate and work effectively in a team environment.
- Barista experience is desirable
- Knowledge of busy food outlet operations with a focus on sales and service
- Excellent communication and interpersonal skills
- Flexibility with work hours. Ideally available weekdays and late nights.

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