Security Specialist, Assistance

3 days ago

Sydney, Australia International SOS Full time

**ABOUT THE ROLE**:
Servicing corporate, governmental, and non-governmental clients globally, International SOS, a pioneer & leader in International Health & Security Risk provides tailored support through our 27 Assistance Centres worldwide.

As a Security Specialist, Assistance you will join a fast paced role providing delivery of professional and effective security assistance services for clients of International SOS.

**RESPONSIBILITIES**:

- Deliver high-quality security risk assessments, advice, and the coordination of security assistance on a profile and itinerary-specific basis to travellers, international assignees, domestic nationals, and client risk managers.
- Receive and assess all security related calls and ascertain the assistance requirements of Intl.SOS clients.
- Give security advice to callers, employers, employees and organise appropriate security assistance accordingly.
- Contribute to operational readiness by carrying out tasking to maintain and develop the security provider network and internal Concepts of Operations.
- Coordinate and oversee responses to security requests for assistance, including the production of Plans of Action (POA) for specific Requests for Information (RFAs) as required.

**EXPERIENCE**:

- Proven experience in security intelligence or related field: military, government, NGO, journalism; relevant academic studies.
- Risk and Crisis management experience, is desired.
- International work experience, including in more challenging risk environments, is desired.
- Experience working in a customer/client focused role, is desired.

**SKILLS & KNOWLEDGE**:

- Strong knowledge of political and security landscape within Australia, New Zealand and Pacific Islands and global security issues.
- Excellent written and verbal communication skills including ability to explain complex situations to non-expert audiences.
- Ability to critically analyse multiple streams of information under time pressure.

**QUALIFICATIONS**:

- Minimum requirement of degree level (or relevant professional taring) in a field related to security, risk management, international politics or international relations.

**WORK TIMINGS**:

- Rotating roster, 13-hour shifts, no night shifts

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