Technical Product Specialist

Join an iconic Australian Brand
- Melbourne based role
- Forbes top 100 list of most innovative companies

**About Us**
ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. In Australia, ASSA ABLOY has a manufacturing site which takes design concepts through to finished products for both the local and export market. Our iconic brands, such as Lockwood, Abloy, and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, on four separate occasions.

Join an organisation that is a leader within its industry and collaborates closely with clients and partners to deliver their innovative and diverse solutions.

**About the role**
As a result of an internal promotion, we are seeking a highly organised and driven Technical Product Specialist to be based at our Oakleigh, Melbourne Facility. The role, as part of the Product Management Team will be responsible for supporting new and continuous product improvement development project deliveries. Key responsibilities include but are not limited to the following:

- Collaborating with Product Development around design, concept generation, verification, implementation as well as coordinating the necessary go to market activities
- Overseeing in-life management projects working in consultation with the relevant Product Manager to ensure market needs are represented on all portfolio relevant VA/VE, supply chain savings, marketing, pricing and quality improvement projects
- Developing, maintaining and delivering product training content and associated supporting resources to maximise product potential across the organisation
- Supporting our Marketing Team with responsibility of the technical marketing collateral is also key

Working in close collaboration with Product Management, you will be supporting our customer facing teams by taking responsibility for the continuous maintenance of product information. The role is pivotal when supporting in market quality issues, taking a lead role in finding root cause and solutions and communication of the recovery plan across the business. This role is also responsible for second line support to our customer service and sales teams.

**About You**
You will have experience working within a fast-paced product development and/or product management environment. You will have the ability to balance multiple priorities to deliver excellent results.

Communication will need to be one of your strengths as you will be a key role in communicating across the business. Adaptability in managing a variety of stakeholders, both internal and external, with the ability to maintain clear lines of communication is essential.

You will thrive in a team environment, enjoy finding solutions to problems and be able to operate at pace, taking a hands-on approach to obtaining the right information to make well-informed decisions and deliver value.

Prior experience within the locking and security hardware industry and/or a relevant technical qualification would be advantageous but is not essential.

**In Return**
We are a global company with a diverse range of opportunities both locally and abroad, with an ongoing training programme. We take great pride in the efforts of our team members who create a supportive team environment and make ASSA ABLOY such a great place to work.

If you are looking to unlock your full potential and make an impact on the future of an iconic Australian brand such as Lockwood, this is the role for you.

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 52,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.