Customer Success Specialist

2 weeks ago

Burswood, Australia Anson Management Consulting Full time

We help our clients make a meaningful difference to those less fortunate
- Leverage your training skills in an excitingly different environment
- Challenging, well-paid role working with a talented, high-performing team

**About the Role**:
Our team is growing and requires an additional Customer Success Officer role to be primarily responsible for assisting in training new customers and introducing new functionalities for existing customers. The goal of this role is to ensure the users of our client’s software have the best possible experience and maximise their utility from the system. This is key to enabling them to be more sustainable and to deliver to their aged, disabled or in other ways challenged clients to live better lives.

**Benefits**:
Nightingale’s number one value is caring for our people. We pride ourselves on ensuring that our team members are well supported, and their contributions valued. All our people are considered a vital part of our growing team and rewarded accordingly.

**About You**:
To be successful in this role you will possess the following attributes:

- Motivated by delivering positive client outcomes
- Can work in a driven team environment and can empathise with clients
- Proactive in creating and implementing solutions to customer problems
- Punctual, resourceful and good time management
- Most of all, a great communicator

**About the Company**:
Nightingale software provides our highly regarded enterprise-grade, ERP solution to customers (for-profit and not-for profit) whose primary services revolve around delivering consumer-directed care. Supported by a dedicated team, the majority of which have been with the product since inception, our employees are driven by the values shared with our customers and are committed to mutually beneficial and long-term partnerships.

As a company, we have assisted many organisations and businesses to expand, adapt, develop, and continue to create social value in the community.

Nightingale software has been growing very quickly and we recognise that our people are our most valuable asset in supporting that growth and our customer’s success.

As an employer of choice, we value our staff’s input and look to engage meaningfully with them to realise our customer’s and our staff’s full potential. We communicate openly, honestly, and positively, and encourage and reward truth-telling and risk-taking. We’re collaborative and respectful and promote a healthy work-life balance.

**Essential Criteria**:

- Strong training, communication and problem-solving skills
- Customer first mentality; ability to empathize and build customer loyalty
- Proven track record of delivering the highest level of customer service

**Applications and Enquiries**:

  • Customer Success Consultant

    2 weeks ago

    Burswood, Australia Anson Management Consulting Full time

    We help our clients make a meaningful difference to those less fortunate - Leverage your customer service skills in an excitingly different environment - Perform a vitally import function ensuring best possible client experience **About the Company**: Nightingale software provides our highly regarded enterprise grade, ERP solution to customers (both...

  • Customer Success Consultant

    3 days ago

    Burswood, Australia Anson Management Consulting Full time

    We help our clients make a meaningful difference to those less fortunate - Leverage your customer service skills in an excitingly different environment - Perform a vitally import function ensuring best possible client experience **About the Company**: Nightingale provides a highly regarded enterprise grade, ERP solution to enterprise customers (both...

  • Customer Service Manager

    7 days ago

    Burswood, Australia DC Enviro Full time

    **About DC Enviro** DC Enviro is a Facility Services company that has been in operation in Perth WA for over 10 years. Our mission is to provide a clean, safe, and enjoyable environment for everyone. Using sustainable and ethical practices, together with consultation and insight, we create the perfect ecosystem for our clients. At DC Enviro we aim to...

  • ERP Consultant

    3 days ago

    Burswood, Australia CA Management Services Full time

    Experienced ERP consultant to analyse, design and develop business improvement processors. An opportunity has arisen for an experienced and exceptional support consultant to deliver valued service in this end-to-end client facing role. **What’s in it for you?**: To work within a friendly and supportive team environment in a growing company. Our key focus...

  • Recruitment Administrator

    7 days ago

    Burswood, Australia CoreStaff Full time

    **At CoreStaff we pride ourselves on looking after our employees.** **We want to engage, reward and recognise you for doing a great job.** CoreStaff is a specialist provider of Labour Hire and Permanent Recruitment services to some of the largest companies in Australia across a range of industries. We are currently looking for a **Recruitment...

  • Retail Sales Assistant

    5 days ago

    Burswood, Australia The AFL Stores Pty Ltd - Optus Stadium Full time

    **Casual Retail Sales Assistant** **Do you have a passion for customer service?** **Do you have retail experience?** **Are you a goal kicker?** **Do you love AFL?** We have an exciting opportunity for an experienced casual retail sales assistant to join the team at a The AFL Store Optus Stadium, Perth. To be successful in this role you will: - Provide...

  • Retail Sales Assistant

    5 days ago

    Burswood, Australia The AFL Stores Pty Ltd - Optus Stadium - Perth Full time

    **Casual Retail Sales Assistant** **Do you have a passion for customer service?** **Do you have retail experience?** **Are you a goal kicker?** **Do you love AFL?** We have an exciting opportunity for an experienced retail sales assistant to join the team at The AFL Store at Optus Stadium. To be successful in this role you will: - Provide exceptional...

  • South and Peel Sales Area Manager with Tate Wine

    3 days ago

    Burswood, Western Australia Private Advertiser Full time $90,000 - $120,000 per year

    We are seeking a Full-time South and Peel Area Manager to create and develop sales for Tate Wine. The portfolio includes the award winning Miles from Nowhere, Best Blocks, Small World and Tatelbaum. The Tate family has a long history in the Western Australia Wine industry (since 1974) and are looking for someone who shares a passion for the wines, history,...

  • Pool Supervisor

    7 days ago

    Burswood, Western Australia Crown Resorts Full time $60,000 - $90,000 per year

    Company Description BETTER BEGINS HERE Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more,...

  • Accounts Receivable Officer

    5 days ago

    Burswood, Australia Page Personnel Full time

    Temp to permanent opportunity - Flexible working arrangements **About Our Client**: Our client is a market leader in venue operations and hospitality services. Working in a team of two, you will be responsible for providing end to end Accounts Receivable management including: - Generating invoices and month end account statements - Daily receipting and...