Principal Service Agreement Officer

1 week ago

Brisbane, Australia Queensland Government Full time

As the Principal Service Agreement Officer, you will support the Manager, Service Agreement Management to manage the development and maintenance of service agreements and of associated projects and initiatives such as the performance framework and amendment processes.
What you'll do
You will undertake and coordinate preparatory work required to support the Director in the development and maintenance of service agreements which drive HHSs to deliver best value in terms of cost effectiveness, care quality and innovative approaches to the delivery of services. You will establish and maintain professional working relationships with HHS and Department of Health managers to understand critical issues in relation to the Service Agreements and facilitate appropriate responses and keep the Director, Service Agreement Management apprised of key issues and progress of the service agreements, performance management framework, and amendment processes. You will support the Manager - Service Agreement Management to manage the development and maintenance of service agreements and monitor and manage performance to ensure the services specified and funding provided are being delivered in accordance with the terms of the service agreement.
About you
**We are searching for someone with**:
Ability to analyse and interpret complex data
High level oral and written communication skills, including the ability to:
Compile complex reports, briefs, correspondence and submissions
Establish and maintain effective working relationships with a range of clients and stakeholders
Negotiate outcomes and effectively represent the interests of the Department
Cultivate productive working relationships, partnerships and teamwork
Advanced skills using software for data analysis, project management and consultation (e.g. MS-Excel, MS-Project and MS-Visio) and the ability to quickly develop skills in the use of other software programs if required.
Sound knowledge of strategic priorities and national/state performance requirements.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
38 / 36.25 hour full time work week
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?

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