IT Help Desk Manager

1 week ago


Adelaide, Australia Charter Bridge Consulting Full time

We are looking for an experienced IT Help Desk Analyst to take on a permanent position in a busy IT team at one of Australia's most iconic brands, based at their Adelaide head offices.

**The role**
- Lead and mentor a small team of IT Help Desk Analysts (3)
- Manage stakeholder relationships and ensure excellent customer service
- Provide hands-on technical support across Windows Desktop & Server, Office 365, virtualisation, storage, and networking, as well as basic ERP permissions/functionality
- Drive service improvements and maintain IT best practices

**Your skills and experience**
- Strong technical expertise in Windows environments, Office 365, virtualisation, storage, and networking
- Proven experience in a leadership or senior service desk role (at least 4 years leading a small Help Desk team)
- Excellent communication and relationship management skills
- A proactive approach to problem-solving and team development

For immediate consideration for interview, please forward your current updated CV today.

Pay: $85,000.00 - $110,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Help desk: 5 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person


  • Help Desk Associate

    4 weeks ago


    Adelaide, South Australia Harrison McMillan Pty Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Harrison McMillan Pty Ltd provided pay rangeThis range is provided by Harrison McMillan Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$30.00/yr - A$50.00/yrHiring Service Desk OfficerWe are seeking a customer-focused...

  • Help Desk Officer

    1 week ago


    Adelaide CBD, Australia Granite Consulting Full time

    Permanent Opportunity - Immediate Start - Career Growth Our client is growing their IT support team across Australia and is seeking a Help Desk Officer who is passionate about customer service and achieving positive outcomes for their customers. In this role you will provide level one IT support for users delivering technical troubleshooting for all...

  • Help Desk Officer

    1 week ago


    Adelaide Region SA, Australia Granite Consulting Australia Full time

    Our client is growing their IT support team across Australia and is seeking a Help Desk Officer who is passionate about customer service and achieving positive outcomes for their customers. In this role you will provide level one IT support for users delivering technical troubleshooting for all aspects of computer hardware and...


  • Adelaide CBD, Australia BespokeHR Full time

    Due to our continued growth, we’re very excited to be looking for an experienced Help Desk/ER Coordinator to join the BespokeHR family. An integral part of our boutique HR consultancy, this role will deliver critical support and backup to our team of HR/OD professionals. Additional hours may also be available if you are open to broadening your support to...

  • Floor Coordinator

    1 day ago


    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 903406 **Work type**: Full time **Location**: Adelaide Metro Southern **Categories**: Corporate Services, Public Health - Southern Adelaide Local Health Network - Flinders Medical Centre - Help Desk and Rostering - Salary $67,589.00 - $72,033.00 (Pro Rata) OPS3 | Full Time - Ongoing **Elevate Your Career: Floor Coordinator - Help Desk Role at...

  • Service Desk Analyst

    2 weeks ago


    Greater Adelaide SA, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...


  • Greater Adelaide SA, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

  • Service Desk Analyst

    2 weeks ago


    Adelaide, Australia Total IT Global Full time

    **We are seeking a dedicated IT Service Desk Analyst**: - Diagnose and resolve hardware, software, and network problems. - Escalate complex issues to higher-level support teams as necessary. - Maintain accurate records of all incidents and service requests in the ITSM tool. - Assist in the setup and configuration of IT equipment for new employees. - Conduct...

  • Service Desk Manager

    3 weeks ago


    Adelaide, South Australia DXC Consulting & Engineering Services Full time

    Join to apply for the Service Desk Manager role at DXC Consulting & Engineering Services3 weeks ago Be among the first 25 applicantsJoin to apply for the Service Desk Manager role at DXC Consulting & Engineering ServicesGet AI-powered advice on this job and more exclusive features.Job DescriptionDXC Technology (NYSE:DXC) - where brilliant people embrace...

  • Service Desk Manager

    3 weeks ago


    Adelaide, South Australia DXC Consulting & Engineering Services Full time

    Join to apply for the Service Desk Manager role at DXC Consulting & Engineering Services3 weeks ago Be among the first 25 applicantsJoin to apply for the Service Desk Manager role at DXC Consulting & Engineering ServicesGet AI-powered advice on this job and more exclusive features.Job DescriptionDXC Technology (NYSE:DXC) - where brilliant people embrace...