Conferencing and Events Operations Assistant Manager

23 hours ago

Melbourne, Australia Rydges Melbourne Full time

**About the business**

Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.

The new Rydges Melbourne opened July 2023 with a complete refurbishment of all 370 rooms, suites and apartments, eleven events spaces, terrace overlooking Her Majesty's Theatre, interactive fitness centre and rooftop pool. The new Rydges Melbourne will offer unforgettable hospitality.

**About the role**

The new Rydges Melbourne is on the hunt for a **Conferencing and Events Operations Assistant Manager**just as sharp as its brand-new look.

Key Responsibilities:

- Overall accountability for the people, product, service, and upkeep in day-to-day operations
- Assist the Conferencing Ops Manager + F&B Manager with staff recruitment, training and rostering of Front of House staff in order to ensure service excellence.
- Continually analyze and assess performance of the conferencing and events department against its stated objectives; formulate strategies and enact remedies as appropriate.
- Assist Conferencing and Events Ops Manager with training and development of team members.
- Help oversee the department's budget and overall financial management.
- Supporting the implementation of safety and security protocols for the department.

**Benefits & perks**
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels - Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.

**Skills & experience**
- A passion for hospitality industry
- Previous proven managerial experience, preferable in a similar hotel restaurant environment
- Hands on experience with training, coaching, motivating and developing a large team
- Exceptional oral and written communication and presentation
- Organisational and time management skills
- Adaptable and able to perform in high-pressured service periods

Pay: $70,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- 8 hour shift
- Every weekend
- Morning shift
- Night shift
- Public holidays
- Weekend availability

Application Question(s):

- Do you have experience preparing work rosters?
- How many years' experience do you have as an Events Operations Manager?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- How many years of recruitment experience do you have?

Work Authorisation:

- Australia (required)

Work Location: In person

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