Video Conferencing Technical Coordinator

Location: Melbourne | Western Metropolitan

Job type: Full time

Organisation: Department of Justice and Community Safety

**Salary**: $103,920 - $125,735

Occupation: IT and Telecommunications

Reference: VG/CV0050N

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of young people and recognises that young peoples’ rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- **Utilise your specialised technical knowledge of video conferencing systems and equipment.**:

- **Ongoing opportunity to work with Corrections Victoria.**:

- **VPS Grade 5: $103,920 - $125,735 plus superannuation.**

The Department of Justice and Community Safety (the department) is seeking a Video Conferencing Technical Coordinator to provide a critical role within Corrections Victoria.

**About the business unit**

The Department of Justice and Community Services (DJCS) delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

The Video Conferencing Coordination Unit (VCCU) supports the work of the Sentence Management Division within Corrections Victoria and is responsible for the coordination of all video conferences/Audio Visual Links (AVL) where a prisoner is involved, including but not limited to: court appearances (TeleCourt), conferences with legal representatives and court ordered assessments. The VCCU schedule over 100,000 video conferences per year.

**About the role**

The Video Conferencing Technical Coordinator (VCTC) is responsible for maintaining the operational readiness of the Victorian prison video conferencing network. The VCTC is also responsible for identifying new and evolving technologies and identifying a workflow of introducing these new technologies into the prison video conferencing network.

Some of the VCTC's duties include:

- Develop and project manage an extensive video conferencing equipment installation, maintenance & lifecycle program to ensure the system's continued integrity.
- Identify new equipment & technologies ensuring they provide “fit for service” solutions.
- Identify & develop modifications to equipment and system architecture that will result in increased serviceability within the prison environment
- Manage and monitor ongoing operations of video conferencing system administration tools to ensure instances of system failure are identified and rectified in a timely and effective manner.

To learn more about this role before applying, please read the attached position description.

**About you**

To be successful in this role, you will have:

- Established and specialised technical knowledge of video conferencing systems and equipment.
- Demonstrated experience in the technical use and support of Cisco video conferencing infrastructure systems, including endpoints and enterprise systems.
- Operational experience within the Victorian prison and/or court systems is desirable.

Demonstrated equivalent technology related experience working with relevant Cisco systems is highly desirable.

**How to apply**

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the _Occupational Health and Safety Act 2004 (Vic)_. Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

- **COVID-19 digital certificate or ATAGI exemption certificate (available via your **myGov** account)**
- **Your immunisation history statement (available via your **myGov** account)**

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