Workforce Planning Manager

2 weeks ago

Newcastle, Australia Lifestyle Solutions Full time

**Workforce Planning Manager**:

- Newcastle, Maitland & Hunter, NSW, Australia, 2295
- Sydney, NSW, Australia
- Melbourne, VIC, Australia
- Full Time Permanent

Join a values-led organisation making a real difference, where you'll lead the workforce planning function in a dynamic, high-volume, and highly regulated environment. You’ll bring together people, process, and systems to ensure we have the right resources in the right place — delivering both compliance and performance.

**What You’ll Be Doing**:

- Lead the development and execution of workforce plans aligned to demand, service delivery, and operational goals
- Oversee end-to-end forecasting, scheduling, and rostering across a complex 24/7 national environment
- Deliver data-driven insights into workforce utilisation, turnover, and productivity
- Optimise workforce management systems for greater accuracy, visibility, and efficiency
- Lead and coach a high-performing team of WFM professionals, fostering growth and capability
- Collaborate with key internal stakeholders to ensure alignment with organisational and compliance requirements

View the full position description **HERE**

**Location**
- Newcastle, Sydney, Melbourne.

**What you’ll Bring**:

- 5-7 years of experience leading workforce planning teams in a complex, regulated, or high-volume setting
- Proven ability to lead, mentor, and develop specialist teams
- Strong skills in workforce analytics and reporting
- Proficiency with tools such as Emplive, Kronos, UKG, SAP, Quinyx, or similar
- Solid understanding of relevant awards, compliance obligations, and rostering legislation
- Exceptional communication and stakeholder engagement skills

**Highly Desirable**:

- Experience working in a 24/7 service model within the NFP or broader health/community sector
- Confidence interpreting multiple Awards or EBA’s
- Comfort working in a fast-paced, evolving environment

**Why Join Us?**
- Access to salary $15k + of Salary Packaging options
- Supportive, values-based culture that puts people first
- Access to employee wellbeing programs

**About the Company / Culture**
We’re a purpose-driven organisation focused on service excellence and people-first values. You’ll join a collaborative, forward-thinking team committed to innovation, wellbeing, and continuous improvement.

**How to Apply**
Ready to take the next step in your workforce leadership career and help shape impactful services across Australia?

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