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Configuration Analyst

3 weeks ago

Parramatta, Australia Link Group Full time

**Why Link Group**

Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.

Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

**The Role**
- Working as an integral part of the Configuration Analyst team, you will provide analysis of business requirements and where necessary production business requirements in order to develop configuration specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Business Analyst, Technical Analyst, Development and Test team members throughout the System Development Life Cycle (SDLC).- **12 months Fixed term contract role**:

- **Flexible working arrangements including WFH**:

- **Flexible Location - Parramatta or Melbourne CBD
**Key Accountabilities and main responsibilities**
- Build, test and document specifications for configurations system changes.
- Provide specialist expertise on configuration design criteria to Business, Technical Analysts, developers and test analysts for all supported Systems.
- Attend Business and Technical meetings, where required, to facilitate or understand configuration solution outcomes.
- Ensure configuration solution design meets business requirements and solution is business approved
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Logging and accessing configuration solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. SQL query writing to support analysis and implementation tasks.**Experience & Personal Attributes**
- 3 or more years BA / Administration experience in Superannuation and/or Insurance.
- Business and/or Business Analysis product knowledge in Superannuation, Pension, Defined Benefit and Redundancy Funds highly desirable.
- Knowledge of Software development life cycles including Waterfall and AGILE methodologies, system design best practices.
- Experience working in an outsourced or offshored environment.
- Understanding of business drivers impacting IT systems and client focused deliverables
- Tertiary qualifications or equivalent experience in IT or a related field. Excellent verbal and written communication skills.**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing**We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive fi