Omnichannel Ecommerce Manager

**Who we are?**

**Life Tastes Better With Ice Cream**

Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There’s no better time to join our team

**Job Summary**

We are looking for an exceptional **OmniChannel Ecommerce Manager** for Unilever Ice Cream to Step change our customer engagements through building a strategic partnership with key customers & supporting key account teams to build ecommerce specific JBPs and to support & drive our OmniChannel retailers with delivery of activities across online platforms with a focus on Woolworths and Coles.

**Role Responsibilities**:

- Track Ecommerce activation excellence versus predefined goals.
- Lead the Design for Channel for eCommerce based on channel insights - i.e. deep analytics to determine what is the optimised product range/online promotional plan.
- Ensure our products are showing up in the best way online meeting our Perfect Store Online guidelines.
- Track and report on digital campaign effectiveness and action optimizations, ensuring benchmarks are reached.
- Collaborate with the internal category team to develop online promotional strategies.
- Measure and analyse promotional activity, using insights and learnings to optimize future plans.
- Develop and drive integrated relationships with the internal brand teams, category teams and customer teams to embed omnichannel strategies.
- Educate internal stakeholders on eCommerce initiatives and build capability in this area.
- Drive the Test & Learn agenda to identify new opportunities, ensuring clear goals are set against key activities & knowledge share.

**What you will need to succeed**

**Experiences & Qualifications**
- 3+ years of business experience, preferably cross-functional
- Preferably have a commercial / category background and have worked with external partners / customers / agencies

**Skills**
- Have operational knowledge of the eCommerce and/or Digital media channel.
- Commercially astute and knows how to creatively plan which digital levers to pull to drive growth & commercial outcomes.
- Strong ability to influence and work through others to deliver best in class results.
- Strong business & analytical acumen.
- Have a strong track record of sustained delivery, execution & building capability/talent.
- Strong communication, presentation, and interpersonal skills.
- Strong prioritisation and organisation skills.
- A passion for the rapidly evolving eCommerce landscape.

**Leadership**
- You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

**What awaits you at Unilever Ice Cream?**

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.

This is a great opportunity to work within an iconic and global organization. We have gained our re