Administration Assistant

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.
The Opportunity
Ocean View Retirement Living is a vibrant community, set atop of Sexton Hill with glorious views of the Pacific Ocean for the enjoyment of all residents from the community centre. Home to 80+ residents, you'll be the "First Point of Contact" for the residents and work closely with various internal and external stakeholders to help ensure the smooth running of the community. You'll provide resident-facing administrative support and have a customer-centred approach to your work and ability to connect with the residents. Bring your customer service and administration skills to life in our Banora Point village
This is a permanent part-time opportunity working Monday-Friday 9-4.30pm
What we offer
- $29.92/hr + superannuation + relevant award entitlements including penalty rates, overtime and allowances
- Employee Referral Program and Employee Assistance Program
- Discounts to Health Insurance and Retail & Leisure partner providers
- Further career opportunities and development (develop into an Assistant Community Manager and more)
- Be part of an organisation focused on innovation and support

You will
- Provide general administrative support including reception duties, greeting residents & visitors and ensuring common areas are inviting
- Liaising with internal and external stakeholders such as prospective residents, visitors, contractors and fellow company colleagues.
- Complete a wide range of compliance administration checklists
- Complete general ad-hoc duties delegated to you by the Community Manager and provide vital support to them in their absence
- Have a passion for building on resident satisfaction and engage with multiple stakeholders at once

What you will bring
- Experience in a customer-facing Administration or Reception environment (such as Retirement Villages, Tourism, Medical, Corporate Offices or Hospitality)
- Intermediate computer skills and adaptability to learn new software programs (essential)
- Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments
- Current Police Check certificate (required, but we can complete for you)
- C Car License (license)
- Two COVID-19 Vaccinations (required)

Who we are
As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.
What's next?
Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.