Customer Service Team Lead

1 week ago


Silverwater, Australia BMS Performance Australia Pty Full time

Training and Onboarding
- Vibrant team culture
- Base Salary 90K Base + Super

**Customer Service Team Lead**
- On-site Silverwater, NSW
- Base salary $90K + Super + Onsite Parking
- Work for a well established global company

**The Company**
For over 100 years our client has been one the biggest supplier of quality bakery ingredients to professionals worldwide.

We are currently seeking for a Customer Service Team Leader to join the NSW customer service team based in Silverwater.

This position will be working alongside 3 direct reports within the customer service team.

To be considered for this role you must have the following:

- Demostrated experience within customer service
- Focused on delivering best outcomes for both customers and business
- Thrive in fast-paced environment
- Excellent verbal and written communication
- Can do and willing attitude
- Team player

**The Role**
- Coordinate the day-to-day function of the Customer Service Department
- Assisting inbound and outbound enquiries
- Provide customer service to customers in a professional manner and ensure that they receive the best possible service
- Ensure that all calls are answered within an appropriate time frame, and that any problems or issues with your account are resolved as quickly as possible
- Provide customer service to customers in a professional manner and ensure that they receive the best possible service
- Maintain a high level of knowledge about company products and services
- Manage team performance effectively

**This role does attract**
- Competitive salary package of $90,000 Base + Super
- On-site & Street Parking
- This role operates from 7am-4pm and is office base.



  • Silverwater, Australia Protecta Full time

    **Introduction**: About Us Protecta Group is a family owned, Australian business offering a niche range of temporary protection products and solutions. Established over 15 years ago we have enjoyed exceptional growth over the past 10 years and we have strong plans in place to deliver sustained growth moving forward. Our working environment is customer...


  • Silverwater, Australia Solutions Personnel Full time

    An international Food manufacturing company have an opening in their friendly customer service team - Polite - Good communicators - Good on telephone - Good with computers - Strong Communications Skills - Must be legally entitled to work full time without any restrictions - Understand and communicate features and benefits of products **Job requirements** -...


  • Silverwater, Australia Essilor Full time

    **The Opportunity**: **Requirements for Success**: Leadership of the team is imperative as you will be responsible for developing the Customer Service Consultants. Your responsibilities will include but are not limited to: Manage, direct, and motivate the Customer Service team in all aspects of their day-to-day duties and maintain a strong fun working...


  • Silverwater, Australia SMS Professional Full time

    Start early and finish early - $80K + Super - Parking provided Fabulous opportunity for a highly motivated Customer Service Team Leader to work for this company leader in their Customer Service area where they sell raw materials to major customers all over Australia. Reporting to the National Sales Manager you will be hands on as well as being the go-to...


  • Silverwater, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...


  • Silverwater, Australia Protecta Full time

    **Introduction**: About Us Protecta Group is a family owned, Australian business offering a niche range of temporary protection products and solutions. Established over 15 years ago we have enjoyed exceptional growth over the past 10 years and we have strong plans in place to deliver sustained growth moving forward. Our working environment is customer...


  • Silverwater, Australia O'Brien Glass Industries Limited Full time

    **O’Brien®** is currently seeking multiple Glazing Solutions Consultants for our Glazing Division based in Silverwater. We are looking for superstars who have strong customer service and sales skills to convert quotes into a booking for our domestic and commercial customers. **About the role**: - Be responsible for first call resolutions of our...


  • Silverwater, Australia Support Services - InfraBuild Full time

    **About The Role**: Join our successful and tight-knit team in our Silverwater branch as a Customer Service Representative. You will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with InfraBuild Steel Centre. This is a Monday to Friday role with some paid overtime as required. This is an...

  • Team Leader

    1 week ago


    Silverwater, Australia Premier Fresh Australia Full time

    Premier Fresh Australia is one of Australia’s largest fresh produce supply chain companies, providing domestic and overseas customers a single source of supply across a diverse range of fruit and vegetable categories. **We currently have an exciting opportunity for 2 capable, service driven Team Leaders (Leading Hand) to join our Operations in...


  • Silverwater, Australia Solutions Personnel Full time

    An international Food manufacturing company have an opening in their friendly customer service team Job requirements - Support back of house and front of house departments - Process all orders - Identify areas of concern, opportunities or important feedback and communicate to manager - Manage, document and resolve all customer enquiries / issues - Perform...