Service Desk Officer

3 days ago

Padstow, Australia Infinite Aged Care Full time

You will be out & about through our facilities across Padstow, Padstow Heights & Wyoming.
- Play a part in creating a home away from home for our wonderful residents.
- One of Australia’s fastest growing Aged Care providers

**_
The Role_**
- Carry out tasks as assigned in support of departmental operations and objectives.
- Assist in the rollout and delivery of IT additional services to facility residents.
- Liaise with third party suppliers of IT product and services where required.
- Help drive organisational efficiencies through implementing new information technology initiatives and projects.
- Provide a high level of communication and reporting to internal users where IT issues and problems arise that impact operational requirements.
- General IT administration requirements and projects as directed.

**_ You will offer:_**
- Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users with passion and patience.
- Practical experience providing IT support and assistance in a multi-site organisation.
- Experience working with printers, MFD and the setup and support of these technologies is desirable, as is experience with Office 365, Microsoft Office product and SharePoint.
- A current driver’s licence and car is required.
- A proactive and measured attitude to identifying & preventing safety hazards in the workplace.

**_ What’s in it for you_**
- Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
- Newly launched Infinite Fitness and wellbeing benefits.
- Free and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
- Online company and industry mandatory training which enables you to perform your roles quickly and competently.
- On-the-job technical training with an emphasis on Career progression and development opportunities.
- Ability to earn referral payments via our internal employment promotions program.
- As part of being an Infinite Aged care employee you will be required to complete pre-employment checks._

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