Operations Support Coordinator

14 hours ago

Heidelberg, Australia Austin Health Full time

Part Time
- Onsite at Austin Hospital with flexibility for hybrid working arrangements
- $53,000 base + salary packaging + super

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About the Operations Directorate**

The Operations Directorate, under the leadership of the Chief Operating Officer, encompasses several functional areas that deliver a range of organisation-wide strategic and operational services and support that include:

- Allied Health
- Access & Demand
- Cancer & Neurosciences
- Continuing Care
- Medical Services
- Mental Health
- Surgery, Anaesthesia & Procedural Medicine

**About the role**

Reporting to the Operations Manager, the Operations Support Coordinator supports core business within the Operations Directorate. Core business encompasses a wide range of operational requirements including activity & performance monitoring, reporting and improvement, compliance and risk management, and coordination across functional areas to achieve organisational strategic objectives

A regular day will see you:

- Working closely with business partners and the Business Intelligence Unit, collate and report performance data for monthly and quarterly reporting, key committees and for other purposes, as required.
- Present information and data analysis, assisting the Operations Manager to identify important patterns and trends which support data driven decision making.
- Provide central oversight (distribution, tracking, collation, and submission) of Operations Directorate documents and registers, for example; risk registers, legislative compliance updates, contract documentation, document review processes, registers of reviews and organisational charts.
- Provide secretariat support for committees and operational meetings as required by the COO and Operations Manager

**About you**

To be successful in this role you'll bring with you:

- Tertiary qualification in a relevant field (for example clinical, managerial, business or data/health information management)
- Demonstrated ability to communicate effectively, both verbally and in writing
- Demonstrated ability to gather, collate, analyse, and present data in understandable formats, including highly developed skills in the Microsoft suite of programs.
- Highly developed interpersonal and collaboration skills with the ability to work with others to solve problems and deliver timely responses.
- Proven sound judgement and discretion.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
- Five weeks annual leave, plus purchased leave options
- Flexible, hybrid working arrangements

**Inclusion at Austin**

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