Operations Coordinator Patient Food Services

**Reference Number**:3754

**Category**:Management & Administration

**Department**:Support Services

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Food Services**

The Austin Health Food Services Department is an in-house service which consists of the following two business units:

- **Patient Food Services**: provides patient meals for all Austin Health campus’ as well as providing a patient meals service to Royal Women’s Hospital. Currently the Austin Health Patient Food Services Department is plating approximately 2700 cook/chill meals each day. Food Services has 138 staff.
- **Medi-Chef**: is located on the Heidelberg Repatriation Hospital (HRH) campus. MedChef produces cook/chill (short shelf life and long shelf life) meal components for both Austin Health and other clients. Medi-Chef has 25 staff and currently produces 128,000 meals components per week.

**About the role**

As the Operations Coordinator Patient Food Services, you will support the Operations Manager, Patient Food Services to effectively lead the supervisors, menu monitors, and stores personnel at each of the finishing kitchens located across the three campuses.

A regular day will see you:

- Ensure Austin Health policies and procedures including food safety and departmental SOPs are maintained and embedded in local work areas.
- To coordinate with Supervisors and the Menu Monitors including meal management system-cbord, rosters, ensuring required staffing levels, managing performance as well as organizing training and other skill development opportunities.
- To assist in building and maintaining the patient meal management system - cbord, administration of data base system.
- Engage with all internal and external stakeholders on changes relating to Dietetics and Nutrition, customers and suppliers and service providers.
- Manage budgets including implementing cost control measures as guided by the Operations Manager, Patient Food Services.

**About you**

To be successful in this role you’ll bring with you:

- Experience in a hospital-based meal management system (i.e., cbord, Delegate or similar leading a large-scale food services operation.
- Experience in warehouse or supply chain systems (i.e., Oracle FMIS or similar)
- Sound knowledge dietary and nutritional requirements and restrictions
- Knowledge and understanding of food safety including HACCP, Food Safety Plans and fulfilling all reporting requirements.
- Ability to report food supplies budgetary variances and implement cost control measures where required and directed by the Operations Manager, Patient Food Services.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
- Mentoring and career development opportunities.

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description**for further details.**

**Application closing date: Sunday 24 August 2025