Implementation Technical Consultant

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

**ABOUT US**

Whether you’re a merchant accepting payments, a bank issuing cards or a developer embedding payment technology, if it has anything to do with commerce, we’re **_Already on it_** That’s why 5m+ customers and 7k+ software partners around the world rely on Global Payments to handle more than 73b transactions every year.

Through local expertise and global scale, at **Global Payments we** deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.

We make a positive impact on our customers and communities through our values of **Passion, Care, Accountability, Excellence and Ingenuity**.

Underpinning our values is our commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - **Reconciliation and Gender Equity**.

As pioneers within the Australia and New Zealand payments landscape, **Eway** is a leading business-to-business ecommerce provider and **Ezidebit** a digital recurring business-to-consumer payments processing platform.

**ABOUT THE ROLE**

As an **Implementation Technical Consultant**, you’ll be responsible for delivering seamless, scalable integrations between Global Payments and our ISV and enterprise partners. You’ll own the technical implementation process end-to-end—translating partner requirements into real-world deployments, guiding them through discovery, integration, testing, and go-live.

You’ll play a hands-on role in building and configuring integration environments, solving implementation challenges, and ensuring that every deployment meets quality, compliance, and business objectives. Your deep technical expertise and problem-solving mindset will ensure our partners get the most out of our platforms and APIs.

**What You’ll Be Doing**:

- Lead technical discovery and requirements gathering with partners to inform integration design.
- Own and execute the full integration lifecycle: architecture, environment setup, testing, certification, and production deployment.
- Configure and support sandbox environments and test data aligned to product and partner requirements.
- Guide partners through API integration, ensuring correct usage of endpoints, authentication methods, and data models.
- Troubleshoot technical issues during implementation and work closely with internal engineering teams to resolve blockers.
- Collaborate with Product, Engineering, and Onboarding teams to ensure implementation aligns with platform capabilities and roadmap.
- Provide clear and structured documentation (e.g., solution designs, technical specs, implementation playbooks).
- Support partners through QA and UAT phases, ensuring readiness for production and go-to-market.
- Identify opportunities to improve integration frameworks, tools, and documentation for future projects.

**ABOUT YOU**

We’re looking for a hands-on implementation expert who thrives in dynamic, partner-facing environments. You’re someone who enjoys solving complex problems, guiding clients through technical processes, and turning requirements into real, scalable solutions.

**You’ll Also Bring**:

- 5+ years in a technical implementation, integration engineering, or solutions delivery role—preferably within Payments, SaaS, or API-based platforms.
- Proven experience delivering partner integrations end-to-end, from discovery through to go-live.
- Strong hands-on knowledge of APIs (REST, OAuth2, webhooks, error handling) and integration tools like Postman, Swagger, or similar.
- Experience in configuring sandbox environments, managing test cases, and supporting QA/UAT processes.
- Ability to manage multiple concurrent implementations across enterprise or ISV partners.
- Strong written and verbal communication skills—able to explain technical details clearly to a range of stakeholders.
- Proactive problem-solver who can anticipate risks and collaborate cross-functionally to deliver outcomes.
- Experience working in fast-paced environments with competing priorities and time-critical deliverables.
- Familiarity with CI/CD pipelines, data mapping, and common integration challenges is a plus.

**SALARY**
- The salary rang