CRM Manager

3 days ago

Adelaide Region SA, Australia Jackson People Solutions Full time

**Global Leader**:

- **Major digital transformation journey**:

- **Outstanding Career Growth Opportunities**

A global leader in their specialised fast moving consumer goods field, the company is continuing their impressive growth across Australia and globally. The business is currently travelling along an exciting and significant digital transformation journey, resulting in the appointment of a CRM Manager.

This exciting position is responsible for developing, implementing and refining CRM activity that delivers relevant lifecycle and campaign communications to improve the customer experience and drive commercial benefit.

**Key Skills Required**:

- Experience in a similar CRM specialist or management role that demonstrates driving company profitability and growing key customer metrics.
- Demonstrated experience in Customer Lifecycle and automation management.
- Excellent project management and communication skills with the ability to balance rigorous attention to detail with swift execution.
- Strong stakeholder management and communications skills.
- Experience with A/B testing, messaging, and post-campaign analysis.
- Excellent analytical, numerical and planning skills.
- You dream a new normal and have a pro-active approach with analytical thinking and problem-solving skills to better customer experience.
- Prior experience in campaign management, either agency or client side.
- Excellent written and verbal communication skills.

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