Account Lead

JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

**What this opportunity involves**:
The Site Lead will manage the day-to-day client activities for the assigned property/facility and be the key point of contact on-site for key stakeholders and the client. You will assume overall responsibility for Integrated Facility Management, Records Management and Business Support Services, Budgeting, Accounting and Finance.

You will have a team of direct reports, consisting of a Facilities Engineer, Handyman and two Facilities Coordinator/Receptionists.

**An Overview of the role**:
Provide operational support and management of Facilities, Business Support and Fleet

Manage and coach a high-quality, motivated team ensuring training and development

Proactively engage stakeholders to ensure the client expectations are met

Build and develop effective client/stakeholder relationships across multiple organisational levels

Manage vendors ensuring services are delivered in a timely and cost-efficient manner

Ensure vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice

Oversee contract management

Monitor financial targets

Compliance with OH&S guidelines

Recommend continuous improvement practices and look to reduce costs while improving operational standards

**Sounds like you? This is what we are looking for**:
Qualifications in Facilities, Building, Business, Property or related

Experience in effective team leadership, prioritising learning and development

Previous experience working in Life Sciences industry or similar would be greatly beneficial

Understanding of building codes and fire systems is essential

Demonstrated successful vendor management and service delivery

Understanding of commercial contracts

Strong budget management and financial acumen

Client focused with a knack for managing various professional relationships

Excellent planning and organisational capacity working within tight deadlines

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, expe